Owen Medina
Raymore ,MO
Summary
Excellent technician with a proven track record at Fire Prodigy Solutions, recognized for exceptional troubleshooting and repair skills. Adept at multitasking and delivering outstanding customer service, I consistently enhance team productivity while adhering to safety protocols. OSHA 10 Certified, I thrive under pressure and excel in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Technician
Fire Prodigy Solutions
11.2024 - 04.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Professional Parts Specialist
Orielly's Auto Parts
03.2024 - 12.2024
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Education
High School Diploma -
Raypec High School
Peculiar, Mo05-2025
Diploma - OSHA 10 Certificate
Lead Center
Raymore, Mo05-2025
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Certification
OSHA 10 Certificate
Timeline
Technician
Fire Prodigy Solutions
11.2024 - 04.2025
Professional Parts Specialist
Orielly's Auto Parts
03.2024 - 12.2024
High School Diploma -
Raypec High School
Diploma - OSHA 10 Certificate
Lead Center
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