Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Owen Miller

Columbus

Summary

Proven multitasker and communicator, I excelled at Warner Records by fostering a respectful online community and driving engagement, showcasing my ability to influence and collaborate effectively. At Culver's, I enhanced customer satisfaction through efficient order handling and teamwork. My approach combines assertiveness with attention to detail, achieving significant improvements in community and customer engagement.

I also have a background in facilitating and managing online communities, equipped with proven abilities in conflict resolution, effective communication, and fostering positive environment. Adept at collaborating with teams to ensure smooth operations and maintain high standards. Known for adaptability and reliability in addressing evolving needs and challenges. Skilled in content moderation, community engagement, and upholding guidelines to achieve desired outcomes.

Overview

4
4
years of professional experience

Work History

Forum Moderator

Warner Records
04.2021 - Current
  • Developed guidelines and best practices for maintaining a respectful, professional tone in online discussions.
  • Identified opportunities for cross-promotion with other online communities, driving increased traffic and engagement.
  • Collaborated with fellow moderators to create a safe, inclusive online environment for users.
  • Fostered a culture of respect among users by modeling positive communication skills and promoting constructive dialogue.
  • Boosted community engagement through timely responses to comments and inquiries.
  • Coordinated regular team meetings to discuss challenges, successes, and goals for upcoming initiatives within the community.

Crew Member

Culver's Restaurant
03.2024 - 08.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

Bachelor of Science - Accounting

The Ohio State University
Columbus, OH
05-2028

Skills

  • Negotiation
  • Multitasking and organization
  • Influencing skills
  • Clear communication
  • Cash handling
  • Customer engagement
  • Assertiveness
  • Taking orders
  • Team collaboration
  • Attention to detail
  • Self-discipline

Languages

Spanish
Professional Working

Timeline

Crew Member

Culver's Restaurant
03.2024 - 08.2024

Forum Moderator

Warner Records
04.2021 - Current

Bachelor of Science - Accounting

The Ohio State University
Owen Miller