Owen Perez
Catonsville,MD
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Rita's Italian Ice
02.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction while preparing their order.
- Actively listened to customers, handled concerns quickly and asked for supervisor assistance with major issues.
- Established rapport with each new customer, to ensure positive experiences.
- Delivered prompt service to prioritize customer needs.
- Offered advice and assistance to customers, paying attention to what they need or want.
Treasurer
Math Honor Society
09.2022 - 06.2023
- Managed Honor Society Funds
- Planned Honor Society Fundraisers
- Worked with community organizations to raise funds to support Honor Society needs.
Education
High School Diploma -
Catonsville Hight School
Catonsville, MD06.2023
Skills
- Strong Communicator
- Flexible
- Trustworthy
- Customer Service
- Email Etiquette
- Stock Replenishment/Inventory Control
- Understanding Customer Needs
Timeline
Treasurer
Math Honor Society
09.2022 - 06.2023
Customer Service Associate
Rita's Italian Ice
02.2022 - Current
High School Diploma -
Catonsville Hight School
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