Owen Perry
Flagstaff,Arizona
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Arizona Snowbowl, adept in safety monitoring and emergency procedures. Skilled in decision-making and employee training, and excels in fast-paced environments, ensuring high-quality service delivery and compliance with OSHA standards.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Lift Operator
Arizona Snowbowl
11.2023 - Current
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
Cook
Little Ceasers Pizza
08.2023 - 09.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Manager
Wingstop
08.2020 - 02.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Science - Hotel Restaurant Management
Northern Arizona University
Flagstaff, AZ 08.2022 - 05.2026
High School Diploma -
Gilbert High School
Gilbert, AZ 08.2018 - 05.2022
Skills
- Heavy Lifting
- Safety Monitoring
- Guest Assistance
- OSHA Compliance
- Snow safety understanding
- Emergency Procedures
- Decision-Making
- Employee Training
- Flexible Schedule
Certification
- ServSafe Manager Certificate & Food Handlers
- Basics in Excel Certificate
Timeline
Lift Operator
Arizona Snowbowl
11.2023 - Current
Cook
Little Ceasers Pizza
08.2023 - 09.2024
Bachelor of Science - Hotel Restaurant Management
Northern Arizona University
08.2022 - 05.2026
Manager
Wingstop
08.2020 - 02.2022
High School Diploma -
Gilbert High School
08.2018 - 05.2022
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