Owen Pinto
Irvine,CA
Summary
Dynamic and results-oriented professional with a proven track record at UCI Dining Starbucks, enhancing store profitability and customer satisfaction through expert financial management and strong interpersonal skills. Excelled in roles requiring the application of business planning and customer service excellence. Demonstrates a robust ability to analyze sales trends and lead teams to exceed operational goals.
Overview
3
3
years of professional experience
Work History
Student Manager
UCI Dining Starbucks
Irvine, CA
10.2024 - Current
- Oversee daily store operations
- Analyze sales trends, control costs, and implement strategies to improve store profitability while maintaining quality and customer satisfaction.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Manage registers and daily cash transactions
FOH Team Member
Dirt Dog
Los Angeles, CA
06.2022 - 09.2022
- Verified that all orders were correct before serving them to customers.
- Upheld company standards and values, representing the brand positively.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Assisted colleagues whenever needed during peak business hours.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
Busser
UCI Dining
Irvine, CA
02.2022 - 06.2022
- Assisted in food preparation and service operations.
- Maintained cleanliness and organization in dining facilities.
- Participated in ongoing training to enhance job skills and knowledge.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
Education
Bachelor of Arts - Business Economics
University of California, Irvine
Irvine, CA07-2025
Minor - Accounting
University of California, Irvine
Irvine, CA07-2025
Skills
- Proficient in Microsoft Excel
- Financial management
- Financial records oversight
- Business planning
- Strong interpersonal skills
- Strong communication skills
- Customer service skills
Timeline
Student Manager
UCI Dining Starbucks
10.2024 - Current
FOH Team Member
Dirt Dog
06.2022 - 09.2022
Busser
UCI Dining
02.2022 - 06.2022
Bachelor of Arts - Business Economics
University of California, Irvine
Minor - Accounting
University of California, Irvine
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