Owen Powell
Cape Coral,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
1
1
year of professional experience
Work History
Cashier
Panera Bread
Cape Coral, FL
06.2023 - Current
- Processed customer payments quickly and returned exact change and receipts.
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Accepted cash and credit card payments, issued receipts and provided change.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Built and maintained productive relationships with employees.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Retail Sales Associate
PetSupermarket
Cape Coral, FL
12.2022 - 03.2023
- Created price tags and merchandise signs for new items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers by answering questions and locating merchandise.
- Completed transactions in an efficient manner while providing excellent customer service.
- Initiated friendly conversation with customers to determine level of assistance required.
- Offered suggestions for additional items that may be of interest to customers.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Used product knowledge to suggest items to match client needs.
- Described merchandise and explained use, operation and care.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Organized displays to attract customers and promote sales.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Education
Cape Coral High School
Cape Coral, FL05-2025
Skills
- Cash Handling
- Customer Assistance
- Drawer Balancing
- Returns Processing
- Order Processing
- Customer Service
- Product Promotions
- Conflict Resolution
- Time Management
- Problem-Solving
- Store Opening and Closing
- Positive and Professional
- Suggestive Selling
- Teamwork and Collaboration
- Stocking and Receiving
- Flexible Schedule
- Cash Register Operation
Timeline
Cashier
Panera Bread
06.2023 - Current
Retail Sales Associate
PetSupermarket
12.2022 - 03.2023
Cape Coral High School
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