Owen Roberts
Staten Island
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
13
13
years of professional experience
Work History
Security Officer
Westhab Inc
12.2023 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situation
- Conducted searches of individuals, vehicles and premises.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Peace Officer/ Special Officer
Department Homeless Service
06.2016 - 08.2019
- Demonstrated excellent crisis management skills during high-pressure situations while maintaining composure under stress.
- Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
- Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
- Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Conducted searches of individuals, vehicles and premises.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Auxillary Police Officer
NYPD
11.2011 - 07.2016
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
- Facilitated communication between the police department and the community through participation in outreach programs and public meetings.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
- Promoted positive relationships between law enforcement agencies and the community by participating in educational initiatives aimed at crime prevention awareness.
- Performed administrative tasks within the police department as required, supporting daily operations effectively.
Education
Bachelor of Science - Liberal Studies
Atlantic Union College
338 Main Street South Lancanster MA 0156105-2003
High School Diploma -
Harry S Truman Highschool
750 Baychester Ave Bronx NY 1047506-1998
Skills
- General security
- CCTV surveillance
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Conflict de-escalation
- Threat assessment
Timeline
Security Officer
Westhab Inc
12.2023 - Current
Peace Officer/ Special Officer
Department Homeless Service
06.2016 - 08.2019
Auxillary Police Officer
NYPD
11.2011 - 07.2016
Bachelor of Science - Liberal Studies
Atlantic Union College
High School Diploma -
Harry S Truman Highschool
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