Owen Shaw
Rosharon,TX
Summary
Dynamic professional with a proven track record at Darnell Courier LLC, excelling in timely service delivery and exceptional customer service. Skilled in optimizing operations and fostering strong relationships with carriers, resulting in improved service levels. Adept at adapting to fast-paced environments while maintaining a focus on client satisfaction and effective communication.
Professional courier with commitment to excellence and efficiency in delivery services. Extensive experience in navigating urban environments and ensuring timely, accurate deliveries. Known for strong teamwork, adaptability, and reliability under changing conditions. Demonstrates excellent route planning, customer service, and safety awareness.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Courier Service
Darnell Courier LLC
Houston, TX
05.2023 - Current
- Ensured prompt delivery of legal documents to clients via mail or courier service, promoting effective communication within deadlines.
- Provided exceptional customer service while explaining complex technical information clearly to clients.
- Efficiently scheduled service appointments to maximize daily productivity while minimizing travel time between job sites.
- Provided professional services and support in a dynamic work environment.
- Expedited delivery of important documents by utilizing efficient courier services where appropriate.
- Developed strong working relationships with courier services to ensure timely pickups and deliveries.
- Receiving medical items and understanding instructions from the healthcare facility. Ensuring that medical items are securely stored in the delivery vehicle.
- Ensuring the punctual collection and delivery of medical items from the healthcare facility.
- Ensuring the recipients sign delivery receipts and designations are verified.
- Transport boxes of perishable item, perform accurate deliveries, manage schedules and ensure accurate inventory count.
Day to Day Operations Over Job Sites.
Oas Contracting
New Orleans, LA / HOUSTON TX.
02.2004 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Walter L, Cohen High School
New Orleans, LA06-1984
Skills
- Courier service
- Excellent customer service skills
- Customer service skills
- Timely service delivery
- Sales and service-oriented
- Customer service
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
TWIC, HIPPA AND BLOODBORNE PATHOGEN CERTIFIED.
Languages
English
Timeline
Courier Service
Darnell Courier LLC
05.2023 - Current
Day to Day Operations Over Job Sites.
Oas Contracting
02.2004 - 11.2022
High School Diploma -
Walter L, Cohen High School