Owen Solis Hernandez
Garner,NC
Summary
Proven leader and effective communicator, demonstrated at Amazon and Belen Extensive Services LLC, with a knack for enhancing team productivity and customer satisfaction. Excels in problem-solving, time management, and computer skills. Known for a friendly attitude and adaptability, consistently achieving goals with innovative solutions and critical thinking.
Overview
2
2
years of professional experience
Work History
Amazon Employe
Amazon
Raleigh, NC
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Supervisor
Belen Extensive Services LLC
12.2022 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
High School Diploma -
Cleveland High School
ClaytonHigh School Diploma -
Penn Foster Career School
Scranton, PA11.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
Languages
Spanish
Native or Bilingual
Timeline
Amazon Employe
Amazon
10.2024 - Current
Supervisor
Belen Extensive Services LLC
12.2022 - 06.2024
High School Diploma -
Cleveland High School
High School Diploma -
Penn Foster Career School