Owen Stock
Bellevue,NE
Summary
Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
360 community services
Omaha , NE
2021.11 - Current
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided guidance and support to ensure safety of individuals served.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Assisted in planning and implementing recreational activities for participants.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Accompanied individuals on outings to promote independence and integration into the community.
- Facilitated social interactions between participants and their peers in the community.
- Assisted individuals in learning and developing new skills.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Used approved crisis intervention techniques in emergency situations.
Cart Attendant
Target
Papillion , NE
2019.11 - 2021.09
- Resolved customer disputes in a professional manner while maintaining positive relationships.
- Assisted customers in locating desired items throughout the store.
- Verified prices of products using price scanners or manual pricing systems.
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
- Organized shopping carts in designated areas for easy retrieval by customers.
- Assisted in the unloading of delivery trucks and stocking shelves with new merchandise.
- Greeted customers and answered questions about merchandise, services, and store policies.
- Swept floors and removed trash from store premises on a regular basis.
- Provided excellent customer service to ensure customer satisfaction.
- Operated cash register to process customer payments accurately and efficiently.
- Monitored customer traffic patterns to ensure efficient flow of customers through checkout lines.
- Provided assistance with loading purchased items into customer vehicles.
- Performed bagging operations for purchases according to company standards.
- Collected shopping carts and baskets from inside and outside store.
- Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.
Education
Behavioral Sciences
Bellevue University
Bellevue, NESkills
- Direct Patient Care
- Client documentation
- Progress Documentation
- Behavioral Management
- Crisis Management
- Safety Monitoring
- First aid and safety
- Recreational Activities
- Social Skills Development
- Goal Setting
- Disability Awareness
- Client Transportation
- Community activities
- First-aid and CPR
References
References available upon request.
Timeline
Direct Support Professional
360 community services
2021.11 - Current
Cart Attendant
Target
2019.11 - 2021.09
Behavioral Sciences
Bellevue University
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