Owen Walder Jr.
Dayton,OH
Summary
Experienced Operations Manager with a proven track record at Kohls Ecommerce Fulfillment Center, excelling in team leadership and operational efficiency. Skilled in problem-solving and decision-making. Successfully enhanced productivity and streamlined workflows, fostering a positive work environment while achieving daily production goals. Committed to developing talent and driving results.
Overview
14
14
years of professional experience
Work History
Operations Manager
Kohls Department Store
07.2022 - Current
- Manage workflow of 10+ departments along with department Supervisors to meet daily production goals.
- Responsible for the prompt, efficient and accurate processing of customer orders.
- Prepare and analyze plans for reporting.
- Provide leadership to both my direct reports and building associates by exhibiting calmness, influence, and expertise.
- Create and maintain a positive work environment by setting clear objectives, developing, coaching, recognition and accountability.
- Responsible for making sure that all staffing in the warehouse works safely, and remains compliant with building safety standards.
Production Controller
Kohls Department Store
12.2021 - 07.2022
- Directed and controlled the processing of customer orders.
- Collaborated with members of leadership to create daily production plans and goals.
- Responsible for making sure that the building had the proper volume and staffing to achieve daily building goals.
- Analyzed reports and building flow to achieve production goals, and avoid potential bottlenecks.
- Conducted daily meetings with members of leadership to introduce daily plans and discuss trends and building flow throughout the day.
Operations Supervisor
Kohls Department Store
03.2019 - 12.2021
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by coaching, feedback, and recognition.
Operations Supervisor
Payless Shoes Source
01.2014 - 03.2019
- Provided leadership and direction for direct reports.
- Coordinated with members of management team to review and implement production plans.
- Supported a positive culture that fostered and ensured bench strength.
- Promoted a safe work environment.
- Exemplified positive and team-oriented values.
Operations Coach
Payless Shoes Source
01.2011 - 01.2014
- Enhanced employee performance through coaching and development.
- Provided direction and training to operation team members.
- Ensured that product efficiently flowed throughout the warehouse.
- Led, motivated, and listened to operation team members to effectively maintain and grow productivity.
Education
Business
Wright State University
Dayton, OH01-1998
Florida International University
Miami, FL01-1997
Skills
- Communication
- Problem-solving
- Team leadership
- Operations management
- Operational efficiency
- Decision-making
- Operations oversight
- Development
- Conflict mediation
Timeline
Operations Manager
Kohls Department Store
07.2022 - Current
Production Controller
Kohls Department Store
12.2021 - 07.2022
Operations Supervisor
Kohls Department Store
03.2019 - 12.2021
Operations Supervisor
Payless Shoes Source
01.2014 - 03.2019
Operations Coach
Payless Shoes Source
01.2011 - 01.2014
Business
Wright State University
Florida International University
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