Owen Walder Jr.
Dayton,OH
Summary
Experienced Operations Manager with a proven track record at Kohls Ecommerce Fulfillment Center, excelling in team leadership and operational efficiency. Skilled in problem-solving and decision-making. Successfully enhanced productivity and streamlined workflows, fostering a positive work environment while achieving daily production goals. Committed to developing talent and driving results.
Overview
14
14
years of professional experience
Work History
Operations Manager
Kohls Department Store
Middletown, OH
07.2022 - Current
- Manage workflow of 10+ departments along with department Supervisors to meet daily production goals.
- Responsible for the prompt, efficient and accurate processing of customer orders.
- Prepare and analyze plans for reporting.
- Provide leadership to both my direct reports and building associates by exhibiting calmness, influence, and expertise.
- Create and maintain a positive work environment by setting clear objectives, developing, coaching, recognition and accountability.
- Responsible for making sure that all staffing in the warehouse works safely, and remains compliant with building safety standards.
Production Controller
Kohls Department Store
Middletown, OH
12.2021 - 07.2022
- Directed and controlled the processing of customer orders.
- Collaborated with members of leadership to create daily production plans and goals.
- Responsible for making sure that the building had the proper volume and staffing to achieve daily building goals.
- Analyzed reports and building flow to achieve production goals, and avoid potential bottlenecks.
- Conducted daily meetings with members of leadership to introduce daily plans and discuss trends and building flow throughout the day.
Operations Supervisor
Kohls Department Store
Middletown, OH
03.2019 - 12.2021
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by coaching, feedback, and recognition.
Operations Supervisor
Payless Shoes Source
Brookville, OH
01.2014 - 03.2019
- Provided leadership and direction for direct reports.
- Coordinated with members of management team to review and implement production plans.
- Supported a positive culture that fostered and ensured bench strength.
- Promoted a safe work environment.
- Exemplified positive and team-oriented values.
Operations Coach
Payless Shoes Source
Brookville, OH
01.2011 - 01.2014
- Enhanced employee performance through coaching and development.
- Provided direction and training to operation team members.
- Ensured that product efficiently flowed throughout the warehouse.
- Led, motivated, and listened to operation team members to effectively maintain and grow productivity.
Education
Business
Wright State University
Dayton, OH01-1998
Florida International University
Miami, FL01-1997
Skills
- Communication
- Problem-solving
- Team leadership
- Operations management
- Operational efficiency
- Decision-making
- Operations oversight
- Development
- Conflict mediation
Timeline
Operations Manager
Kohls Department Store
07.2022 - Current
Production Controller
Kohls Department Store
12.2021 - 07.2022
Operations Supervisor
Kohls Department Store
03.2019 - 12.2021
Operations Supervisor
Payless Shoes Source
01.2014 - 03.2019
Operations Coach
Payless Shoes Source
01.2011 - 01.2014
Business
Wright State University
Florida International University