Owen Walsh
Dracut,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Part-time Cashier
Lowe's
Nashua, NH
10.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Associate
Roller Kingdom
Tyngsboro, MA
06.2021 - Current
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Helped customers locate items within the roller rink.
- Operated equipment such as scanners, cash registers, etc. in the roller rink.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Trained new associates on store operations, policies, and procedures.
- Provided customer service support for inquiries, complaints, and returns.
- Organized backroom areas to maintain a clean and organized work environment.
- Handled incoming calls from customers regarding various inquiries.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Built relationships with customers by providing friendly customer service.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended, selected and located merchandise based on customer desires.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
Dracut Senior High School
Dracut, MA05-2022
Some College (No Degree) - Business Administration
University of Massachusetts - Lowell
Lowell, MASkills
- Cash Handling
- Customer Assistance
- Payment Collection
- Cash Register Operation
- Customer Service
- Payment Processing
- Cash handling and management
- Currency counting
- Money Handling
- Inventory Management
- Reports and documents
- Issue Resolution
- Point of sale operation
- Conflict Resolution
- Cash handling expertise
- Refund handling
- Cleaning and sanitizing
- Purchase assistance
- Staff Mentoring
- Customer service excellence
Accomplishments
- Abigail Adams Scholarship, June 2022
- Member of Dracut High School, DECA Branch, finished top ten in category
- Selected to be a member of the UML Honors College
- Member of Manning School of Business, University of Massachusetts - Lowell
- Achieved Dean's List each semester at UML
- Active memberships in Film Club, Marketing Club, and Real Estate Club
Languages
English
Native/ Bilingual
Spanish
Elementary
References
References available upon request.
Timeline
Part-time Cashier
Lowe's
10.2024 - Current
Associate
Roller Kingdom
06.2021 - Current
High School Diploma -
Dracut Senior High School
Some College (No Degree) - Business Administration
University of Massachusetts - Lowell
Similar Profiles
Kyle BushKyle Bush
Flooring Supervisor at Lowe'sFlooring Supervisor at Lowe's
Marcus LazeaMarcus Lazea
Store Associate at Lowe'sStore Associate at Lowe's
Jonathan NguyenJonathan Nguyen
Store Associate at Lowe'sStore Associate at Lowe's