Owen Walther
Carlsbad,CA
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Sole proprietor
E-Commerce business
Carlsbad, CA
12.2023 - Current
- Conducted comprehensive market research to develop a strategic business plan for consumer goods sales across multiple E-Commerce platforms.
- Executed effective customer service initiatives to boost client satisfaction.
- Cultivated strong relationships with suppliers and customers to drive business growth.
- Managed client records and information within the customer database.
Server
Cinepolis Luxury Cinemas
Carlsbad, CA
08.2021 - 08.2022
- Proactively greet guests and say goodbye to guests whenever possible.
- Guide guests through the menu and suggest promotions, addons, or upselling, demonstrating knowledge of menu and Cinepolis offerings.
- Ensure all food orders are inputted rapidly and accurately in point of sale system.
- Process daily server paperwork accurately and timely.
- Navigate guest complaints and assist with requests or direct them to proper resource if unable to assist.
- Assist with crowd control and seating of guests as needed.
Server
La Costa Glen
Carlsbad, CA
04.2019 - 03.2020
- Take orders, provide service and all requested items both graciously and courteously.
- Answer questions about menu items.
- Set tables and maintain work stations.
- Clear dishes from tables before, during, and after meal services.
- Assist with dishwashing and distribution of clean dishes as needed.
Dog walking/pet sitting
Self employed
Carlsbad, CA
01.2012 - 01.2020
- Walked, fed, and cared for dogs and various pets during client absences.
- Maintained house security and cleanliness while clients were on vacation.
- Resolved customer issues promptly to ensure high satisfaction levels.
- Provided knowledgeable and friendly service to enhance client experience.
Kennel Supervisor
Thrive Animal Rescue
Del Mar, CA
04.2018 - 07.2018
- Offered paid position after volunteering with organization.
- Supervised, fed, and socialized rescue dogs while maintaining cleanliness.
- Facilitated visits for potential adopters to promote successful placements.
- Entrusted with sole responsibility for key tasks involving dog care and visitor interactions.
Education
Drone Pilot And Technician Certificate -
MiraCosta College Technology Career Institute
Oceanside, CA12-2025
High School Diploma -
La Costa Canyon High School
Carlsbad, CA01.2021
Some College (No Degree) - Business Management
Grand Canyon University
Phoenix, AZSome College (No Degree) - General Studies
Palomar College
San Marcos, CASkills
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Effective communication skills
- Customer service excellence
- Team player
- Relationship building expertise
- Adaptable and quick learner
- Data collection techniques
- Drone maintenance knowledge including through-hole and surface mount soldering
- Preflight operations including Airspace Authorization through LAANC and FAA regulatory Compliance
- Flight control and mission planning
- Arial data collection and processing
- Fleet Management and Logging
Certification
FAA 14 CFR Part 107
Timeline
Sole proprietor
E-Commerce business
12.2023 - Current
Server
Cinepolis Luxury Cinemas
08.2021 - 08.2022
Server
La Costa Glen
04.2019 - 03.2020
Kennel Supervisor
Thrive Animal Rescue
04.2018 - 07.2018
Dog walking/pet sitting
Self employed
01.2012 - 01.2020
Drone Pilot And Technician Certificate -
MiraCosta College Technology Career Institute
High School Diploma -
La Costa Canyon High School
Some College (No Degree) - Business Management
Grand Canyon University
Some College (No Degree) - General Studies
Palomar College