Owen Zorn
Cambridge,MN
Summary
Proven engineering intern at Ritz USA, adept in computer-aided design and project management, significantly enhanced product design efficiency and reduced costs. Skilled in quality control and critical thinking, consistently delivering high-quality outputs and optimizing workflows. Demonstrated excellence in customer service and teamwork, driving positive outcomes and workplace safety.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
4
4
years of professional experience
Work History
Shop Assistant
University of North Dakota
02.2024 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in locating items, ensuring a positive shopping experience.
Engineering Intern
Ritz USA
05.2024 - 08.2024
- Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects.
- Conducted thorough material testing to ensure project specifications were met, leading to consistently high-quality outputs.
- Developed and maintained project documentation, ensuring all team members had access to current specifications and designs.
- Reduced project costs with meticulous component selection and supplier negotiations.
- Optimized workflow through introduction of automation tools, significantly reducing manual data entry tasks.
- Improved product design efficiency by utilizing advanced CAD software, enabling more precise and faster creation of models.
Sales Associate
Menards
08.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Menards
07.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Assembler
GearGrid
06.2021 - 07.2021
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Education
Bachelor of Science - Mechanical Engineering
University of North Dakota
Grand Forks, ND05-2027
No Degree - Genrals
Anoka-Ramsey Community College
Minneapolis, MN05-2023
Skills
- Critical thinking
- Project management
- Quality control
- Schematic reading
- Manufacturing processes
- Thermodynamics
- Machine learning
- Computer-aided design
Timeline
Engineering Intern
Ritz USA
05.2024 - 08.2024
Shop Assistant
University of North Dakota
02.2024 - Current
Sales Associate
Menards
08.2023 - 05.2024
Sales Associate
Menards
07.2022 - 08.2023
Assembler
GearGrid
06.2021 - 07.2021
Bachelor of Science - Mechanical Engineering
University of North Dakota
No Degree - Genrals
Anoka-Ramsey Community College
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