Owen Zukatis
Fort Loudon,PA
Summary
Ex-engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications.
Overview
8
8
years of professional experience
Work History
Crew Member
Dunkin' Donuts
01.2023 - Current
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
Crew Member
Dunkin' Donuts
05.2018 - 09.2020
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
Crew Member
Dunkin' Donuts
08.2015 - 08.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
No Degree - Mechanical Engineering
Norwich University
Northfield, VTHigh School Diploma -
Groton Dunstable Regional
Groton, MA06.2017
Skills
- Measurement Conversions
- Teamwork and Collaboration
- Working with Teammates
- Coaching and Training
- Cash Control
- Dimensional Drawings
- Stress and Strain Analysis
- Dimensional Analysis
- Verbal and Written Communication Skills
- Thermodynamics
- Computer-Aided Design (CAD)
Timeline
Crew Member
Dunkin' Donuts
01.2023 - Current
Crew Member
Dunkin' Donuts
05.2018 - 09.2020
Crew Member
Dunkin' Donuts
08.2015 - 08.2017
No Degree - Mechanical Engineering
Norwich University
High School Diploma -
Groton Dunstable Regional
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