Summary
Overview
Work History
Education
Skills
Timeline
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Owen Zukatis

Fort Loudon,PA

Summary

Detail-oriented FC Associate with a strong commitment to customer service and safety. Demonstrates excellent skills in efficiently carrying out tasks including picking, stowing, loading, unloading, and sorting items. Committed to maintaining accuracy and efficiency in all operations.

Overview

9
9
years of professional experience

Work History

FC Associate

Amazon
Shippensburg, Pen
11.2023 - Current
  • Efficiently and safely picked cases from designated locations using a Raymond Order Picker, ensuring timely delivery to their designated dock line.
  • Effectively handled all aspects of outbound dock operations such as opening/closing of doors, scanning items onto trailers (cases, totes, pallets), while promoting cleanliness and safety on the dock.
  • Maintain safe and clean work spaces utilizing the processes specific 5S locations
  • Collaborated with a teammate to safely and efficiently load and unload trailers
  • Conducted inbound dock operations by scanning items out of trailers and transferring them into cages. Delivered full cages to specific 5S location for easy access for Stowers
  • Conducted various sort operations, including manual sorting, induction and Tote Wrangling of 5-pound and 20-pound Opex Machines, delivered products to machines, and end-of-line operations.

Crew Member

Dunkin' Donuts
Dunstable, MA
01.2023 - 10.2023

Crew Member

Dunkin' Donuts
Pepperell, MA
06.2017 - 01.2022
  • Organized and restocked supplies to support operations and team productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Crew Member

Dunkin' Donuts
Dunstable, MA
08.2015 - 06.2017
  • Served food quickly for positive guest experiences.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Presented orders to guests within anticipated service times.
  • Organized and restocked supplies to support operations and team productivity.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Education

High School Diploma -

Groton Dunstable Regional
Groton, MA
06-2017

Mechanical Engineering

Norwich University
Northfield, VT

Skills

  • Loading and unloading Trailers
  • GTDR
  • Heavy Lifting, weights of 50 pounds
  • Utilizing Pallet Jacks
  • Operating Power Tracks
  • Microsoft Office Products (Word, Excel, Powerpoint, etc)
  • Product Stowing and Picking

Timeline

FC Associate

Amazon
11.2023 - Current

Crew Member

Dunkin' Donuts
01.2023 - 10.2023

Crew Member

Dunkin' Donuts
06.2017 - 01.2022

Crew Member

Dunkin' Donuts
08.2015 - 06.2017

High School Diploma -

Groton Dunstable Regional

Mechanical Engineering

Norwich University
Owen Zukatis