Professional Summary
Overview
Work History
Education
Skills
Timeline

Owin Page

Starbucks
Winchester,CA
7
years of professional experience

Business Marketing student with over six years of customer service experience across retail, restaurant, and fitness environments. Experienced in customer relations, sales, communication, and work effectively in fast-paced settings. Seeking to apply a strong understanding of customer needs and hands-on service experience to opportunities in marketing and business.

Work History

Barista

3 Years
Starbucks | 10.2023 - Current
  • Handled order taking, answered customer questions, and resolved concerns while delivering friendly customer service.
  • Managed POS system operations to ensure accurate transaction processing across discounts and payment methods.

Server

1 Year 5 Months
Be Good Restaurant and Experience | 07.2023 - 12.2024
  • Served guests at tables, ensured accurate order taking and delivery, and sustained guest satisfaction through responsive service.
  • Collaborated with kitchen and bar staff to support consistent, on-time food and beverage delivery.

Member Service Representative

1 Year 1 Month
Crunch Fitness | 05.2022 - 06.2023
  • Handled billing account and membership questions with accurate resolution and timely follow-up to maintain customer satisfaction.
  • Provided front-desk support to maintain smooth member check-ins, welcoming guest greetings and timely resolution of club access issues.

Store Associate

2 Years 11 Months
In-N-Out Burger | 06.2019 - 05.2022
  • Managed register transactions by accurately taking orders and processing payments while delivering friendly customer service.
  • Prepared burgers, fries, and beverages following In-N-Out prep procedures, portioning guidelines, and food safety protocols.

Education

Bachelor of Business Administration - Marketing

California State University, San Marcos | San Marcos, CA | 06.2028

Relevant coursework in marketing, business strategy, economics, accounting, and business communication.

Skills

Customer Relations
Sales and Product Recommendations
Verbal Communication
Team Collaboration
Customer Needs Assessment
Problem Solving
Time Management
POS and Cash Handling
Relationship Building

Timeline

Barista

Starbucks
10.2023 - CurrentRead More

Server

Be Good Restaurant and Experience
07.2023 - 12.2024Read More

Member Service Representative

Crunch Fitness
05.2022 - 06.2023Read More

Store Associate

In-N-Out Burger
06.2019 - 05.2022Read More

California State University, San Marcos

Bachelor of Business Administration from Marketing
Read More
Owin Page