Oxana Anderson
Revere,Ma
Overview
3
3
years of professional experience
Work History
Lifeguard/Swim Instructor
YMCA
, USA
04.2023 - Current
- As a lifeguard and swim instructor, effective communication was essential not only for providing clear instruction but also for engaging with parents when necessary
- Ensuring open lines of communication between myself, the students, and their parents was a priority
- This included actively listening to concerns from both parents and students, and making necessary accommodations to ensure everyone felt comfortable and safe
Student Affairs Assistant
Suffolk University
Boston, MA
09.2023 - 05.2024
- Answered student, family and visitor questions with friendly and knowledgeable support.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Improved graduation and academic outcomes through diverse retention strategies.
- Organized outreach initiatives to engage current students in campus life activities.
- Handled incoming calls and directed callers to appropriate department or employee.
Manager/Cashier
Popeyes
, USA
05.2022 - 01.2024
- As a manager at Popeyes, I was responsible for leading a team of employees
- Providing excellent customer service was paramount, making sure that customers were satisfied with their experience, handling any complaints or issues that may arise
Education
High School Diploma -
Lynn Classical High School
Lynn, Ma05.2023
Criminal Justice, Psychology
Suffolk University
Skills
- Verbal communication
- Written communication
- Active listening
- Empathy
- Interpersonal communication
- First aid and CPR
- Patience and empathy
- Strong client relations
- Strong communicator
- Team collaboration
Timeline
Student Affairs Assistant
Suffolk University
09.2023 - 05.2024
Lifeguard/Swim Instructor
YMCA
04.2023 - Current
Manager/Cashier
Popeyes
05.2022 - 01.2024
High School Diploma -
Lynn Classical High School
Criminal Justice, Psychology
Suffolk University
Similar Profiles
Alexandra LiebeskindAlexandra Liebeskind
Assistant Director at YMCAAssistant Director at YMCA
Payton BerriPayton Berri
Afterschool Childcare Teacher at YMCAAfterschool Childcare Teacher at YMCA
Katelynn FletcherKatelynn Fletcher
Childcare Floater at YMCAChildcare Floater at YMCA
Jacob DeValkJacob DeValk
Youth Coach at YMCAYouth Coach at YMCA
Margaret PernaMargaret Perna
Catering Manager at Craft Food HallsCatering Manager at Craft Food Halls