Summary
Overview
Work History
Education
Skills
Timeline
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Oxana Andreikova

Danville,CA

Summary

Goal-oriented passionate about quality Test Automation Engineer with 10+ years of experience in integrated system testing across solutions. Expert knowledge of CX, CRM, and CCaaS solutions.

8+ years of experience in Web solutions integration end-to-end test suits, from Web UI to backend servers. 5+ years of creating, maintaining and improving automation frameworks/infrastructure.

Detail-oriented, creative, motivated, and focused on achieving results.

Overview

24
24
years of professional experience

Work History

Software Engineer II

Five9
San Ramon, CA
05.2023 - Current
  • Developed, tested, debugged, and documented a comprehensive GCP integrated test service (test infrastructure) using Java and Python.
  • Created GCP functions for regular BigQuery information updates and representation test results in the dashboard.
  • Provisioned regular test executions using GCP Scheduler and Cloud Run. Monitored test executions across all sites and configured automatic OpsGenie alerts with GCP Datastore.
  • Educated and supported more than 80 developer teams on how to use test infrastructure. Helped to create and troubleshoot tests using Java or Node.js.
  • Provisioned project CI/CD pipelines with GitLab.

Staff Software QA Engineer

Genesys Telecommunications Laboratories, Inc
Menlo Park, CA
08.2015 - 01.2023
  • Oversaw comprehensive Automated Testing of Web solutions across platforms.
  • Participated in design, implementation of test framework (QAART) including test results reporting.
  • Created automated tests for Web based agent desktop and its integration with Salesforce (using SFDC UI and APIs),
  • Managed Testing support of different CX platforms, simulating various interaction types and media.
  • Developed and implemented test optimization solutions: using Web UI controls in parallel with API requests, improving test execution time and reliability.
  • Introduced parallel tests execution within a single environment, thereby saving resources and operational costs.
  • Automated testing of Web API for different Web components of Cloud Solutions.
  • Docker/Kubernetes product deployments.
  • Designed and implemented hundreds of automated test scenarios with Jenkins pipelines and defined plans for long term maintanence.
  • Supported operations and Engineering team to troubleshoot Cloud production issues, making huge cost savings for the organization.
  • Managed QA team responsible across multiple CX solutions, and hired, mentored team members.

Senior Software QA Engineer – Team Lead

Genesys Telecommunications Laboratories, Inc
Daly City, CA
05.2000 - 08.2015
  • Defined Test Plans and Test Strategies for multiple projects.
  • Managed group of QA engineers across multiple Genesys Solutions.
  • Ensured quality and reliability for all of the Routing Platform, including IDE and supporting tools.
  • Defined process and tools to build automated testing for multiple products.
  • Mentored team members with testing process, graduation and operations.
  • Collaborated with various engineering teams to define and create comprehensive testing plans for different products.
  • Reviewed product requirements, design specifications, customer facing manuals.
  • Helped product managers to realize solutions gaps and provide guidance where needed.
  • Oversaw all facets of planning/execution tests, creating test cases, and test documentation.

Education

Post-Master's Program - Computer Science

State Institute of Technology (TU)
Saint Petersburg, Russia
01.1998

Master of Science - Computer Science

State Institute of Technology (TU)
Saint Petersburg, Russia
02.1996

Skills

  • Google Cloud
  • Java,
  • JUnit,
  • Python/pytest/PyCharm
  • JavaScript,
  • NodeJS,
  • Nightwatch
  • IntelliJ IDEA
  • Windows,
  • Linux/Unix,
  • MacOS
  • Bash shell scripting
  • Selenium WebDriver,
  • Docker,
  • Kubernetes,
  • Jira/Siebel
  • Salesforce
  • CI/CD
  • Agile methodology
  • Jenkins,
  • Git, GitLab
  • TCP/IP,
  • HTTP, HTML, REST
  • Automation software testing,
  • Web UI Testing
  • Web Application Testing
  • Swagger,
  • Postman
  • GraphQL

Timeline

Software Engineer II

Five9
05.2023 - Current

Staff Software QA Engineer

Genesys Telecommunications Laboratories, Inc
08.2015 - 01.2023

Senior Software QA Engineer – Team Lead

Genesys Telecommunications Laboratories, Inc
05.2000 - 08.2015

Post-Master's Program - Computer Science

State Institute of Technology (TU)

Master of Science - Computer Science

State Institute of Technology (TU)

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Oxana Andreikova