Experienced leader who has managed Electronic and Digital payment innovations at different organizations and consulted on several startups in the payment industry.
Overview
16
16
years of professional experience
1
1
Certification
Work History
GM Payments and Fintech Ecosystem
MTN
Johannesburg, South Africa
10.2022 - Current
Developed and implemented strategies for FinTech ecosystem to improve operational efficiency, customer satisfaction, and profitability.
Provided guidance regarding strategic decisions impacting long-term plans or objectives of the organization.
Advised leadership on best practices related to operations management including process re-engineering initiatives.
Head of Group
Interswitch Group
Lagos , Nigeria
03.2022 - 09.2022
Implemented best practices across the organization in order to improve processes.
Maintained relationships with external vendors to ensure quality services were delivered.
Developed creative solutions for complex problems related to day-to-day operations.
Developed and implemented strategies to optimize operations of the group.
Chief Executive Officer
Vogue Pay
Lagos, Nigeria
09.2020 - 03.2022
Rolled out the Voguepay 4.0 platform, powered by Microservices, this improved processing success rate to over 80%
Launched a new product called “Simplified by Voguepay” a multi-channel payment platform for online and offline merchant collections.
Implemented a Last mile payment service and have processed over N15Bn in transactions for merchants
Lead the development and implementation of the organization’s overall strategy
Participated in industry-related events that enhanced he organization's reputation
Carrying out periodic reviews to ensure the organization’s goals are on track
Head, Digital Cash & Channel Management
SunTrust Banks Inc
Lagos, Nigeria
12.2018 - 09.2020
Led digital transformation across the bank, identifying and rectifying inefficiencies, establishing a targeted team to create and document automated process improvements.
Launched the new SunTrust Omnichannel Digital Platform that has customer interface via Mobile apps, Internet Banking and USSD.
Launched a Digital payment sandbox called “Trustpay” (https://trustpay.suntrustng.com/) a ready-made Open Banking platform that allows merchants and fintech’s carry out payment, collections, lending, verification
etc. with more services added on a continuous basis.
Grew POS collections by over 500% via strategic merchant partnership
Launched instant account opening on the bank’s digital platform
Launched instant account opening for traditional accounts and non-interest banking customers on the banks USSD platform *5230#
Instituted the direct sales agent policy and recruited the DSA to drive sales
Partnered Interswitch IFIS utilising their agent locations to service the banks customers
Head, Card Business
Ecobank
Lagos, Nigeria
07.2013 - 08.2018
Implemented the Card4Prizes promo which focused on card usage sensitization, it grew card usage on all channels by over 300%
Grew the Banks card base from 1.9M to 4.7M cards
Launched the first ever point based loyalty programme for the bank
Implemented the Banks Massterpass and Mvisa QR Codes
Launched Corporate, Gold and Platinum card variants for both Mastercard and VISA and issuance of Priority pass cards
Launched the Foreign currency debit cards in EURO, GBP and USD
Launched the Banks Prepaid card in 2 currencies NGN and USD
Implemented the 2 Factor Authentication service for all card schemes i.e.,Safetoken for Verve, Verified by Visa and SecureCode for MasterCard
Implemented the optional migration of the Card 2 Factor Authentication from soft token to Hard token
Implemented the Banks Card fraud monitoring solution and set up a 24/7 fraud monitoring team.
Partnered with Verve to roll out the issuance of Verve e-Cash
Head, Mobile Banking and Payments
Mainstreet Bank
Lagos, Nigeria
05.2009 - 01.2012
Implemented the eTranzact Corporate Pay Platform in the Bank
Implemented the Bank’s Payment and collection platform
Rolled out the first set of Cash out cards for mobile money operators
Implemented the Nigerian Immigration Service new collection platform “Pay4me”
Implemented the Abuja Metropolitan Management Council billings platform
Product Manager, Virtual Channels Unit
Bank PHB
Lagos, Nigeria
03.2008 - 05.2009
Implemented the first Mobile Banking platform with Interswitch
Led project planning sessions to map out timelines for feature releases.
Developed product roadmaps to help guide the development of new products.
Education
Master of Science - Global Consumer Marketing
University of Liverpool
United Kingdom
05-2008
Bachelor of Science - Statistics
University of Ibadan
Nigeria
11-2004
Skills
Mobile Banking
Payments
Internet Banking
Business Strategy
Lean Six Sigma
Corporate Communications
Marketing expertise
Business Analysis
Organizational Development
Staff Training and Development
Human Resources Management
Certification
edX Verified Certificate for Platform Strategy for Business
Lean Six Sigma Yellow Belt
Accomplishments
Customer Service Champion 2012/2013 Financial Year