Oyonna Marquez

Server/Barback

The Slip Bar and Eatery

Redondo, CA

05.2022 - 06.2024

Provided excellent customer service to ensure satisfaction.
Assisted in training new servers. Train new barbacks.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system (toast) and split bills and calculated totals.
Performed opening and closing duties, such as setting up the dining area and restocking supplies.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Upheld high standards of sanitation in accordance with health department regulations.
Stayed informed about daily specials, new menu items, promotions.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions and recommended specials to increase profits.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Trained new employees on restaurant procedures and plating techniques.
Addressed complaints to kitchen staff and served replacement items.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Served food and beverages to patrons and confirmed complete orders.
Stocked service areas with supplies during slow periods.
Explained menu items, describing ingredients and cooking methods upon request.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Restocked ice and prepared garnishes for drinks.
Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Cleaned the bar area including counters, glasses, and utensils throughout shift.
Set up glassware for customers in anticipation of drink orders.
Maintained a clean work environment by sweeping floors and disposing of trash.
Organized bottles and cans on shelves according to brand or type.
Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
Provided excellent customer service while interacting with guests in a friendly manner.
Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
Continuously monitored beverage stock levels during peak hours of operation.
Replaced empty beer kegs.
Successfully managed multiple tasks simultaneously while providing quality service.
Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
Prepared for bands and karaoke nights
Dishwasher whenever necessary
Maintained a great relationship with everyday regulars and new customers.
Took food and drinks to bar and table customers.
Sliced and pitted fruit used to garnish drinks.
Disinfected bathrooms and resupplied with proper paper products.
Cleaned up spills and brought replacement items to tables.
Performed minor maintenance tasks to keep bar equipment in good working order.
Ran took out orders.
Provided feedback to management on inventory levels and supply quality.
Effectively multitasked within fast-paced environment.
Made friendly conversation with customers to provide enjoyable bar experience.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Stocked displays with new and transferred merchandise.

Summary

Overview

Work History

Dockworker

Server/Barback

Education

Associate of Arts - Cosmetology Education

Skills

Refrences

Timeline

Dockworker

Server/Barback

Associate of Arts - Cosmetology Education