Oyu-Erdene Amgalan
407 Fairmount Ave, Apt 308 Oakland,CA
Summary
With a strong background in ensuring the secure and efficient transport of sensitive medical materials, excelled at Terra Express by maintaining strict confidentiality and showcasing exceptional attention to detail. Expertise in route planning and adherence to HIPAA guidelines, combined with a solid foundation in teamwork, significantly enhanced delivery efficiency and specimen integrity. Committed to ensuring timely and secure delivery to support healthcare operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Courier
Terra Express
Hayward, CA
09.2024 - 11.2024
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Supported team members during high-volume periods or absences by covering additional routes when necessary.
- Assisted in training new couriers on company protocols, safety procedures, and route navigation techniques.
- Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
- Followed safety procedures and regulations to protect packages and vehicles.
Server
Jong Ga BBQ Restaurants
Oakland, CA
08.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Beijing Chinese Restaurant
Mongolia Ulaanbaatar
07.2018 - 09.2019
- Greeted customers warmly to provide exceptional customer service.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Barista
Tsonjin
Mongolia Ulaanbaatar
06.2016 - 10.2017
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Handled cash and processed payments accurately to avoid errors.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Bachelor - International Relations
Humanities University
Ulaanbaatar Mongolia06.2022
Skills
- Attention to confidentiality
- Handling pharmaceutical materials
- Clean driving record
- Route planning
- Valid Driver's license
- Delivering medical records
- Delivering time-sensitive specimens
- Package pickup and delivery
- Sorting
- Handheld scanning devices
- Teamwork and collaboration
- Time management
- Attention to detail
- Package handling
Certification
HIPAA awareness
Bloodborne Pathogen & Specimen Handling
Fraud, Waste, and Abuse
Timeline
Medical Courier
Terra Express
09.2024 - 11.2024
Server
Jong Ga BBQ Restaurants
08.2024 - 09.2024
Server
Beijing Chinese Restaurant
07.2018 - 09.2019
Barista
Tsonjin
06.2016 - 10.2017
Bachelor - International Relations
Humanities University