Ozan Yildirim
Austin,TX
Summary
Results-driven management consultant with deep experience partnering with IT and engineering organizations to modernize technology stacks, streamline delivery processes, and drive measurable improvements in software quality. Skilled at translating complex technical challenges into actionable transformation strategies, aligning stakeholders across product, engineering, and security.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Consultant Manager
Point B
01.2020 - Current
- Helping a national restaurant chain(1200+ restaurants) on transforming their technology stack. $78M/year program encompasses multiple large projects including the implementation of a cloud-based POS, back office system and a kitchen management system.
- Lead $20M/year program to help a wholesale apparel company launch a revolutionary web tool to visualize decorated orders in 3D integrated to their website. Accelerated order2receive time by %45 by streamlining to process.
- Helped C-suite of a national restaurant chain to identify bold initiatives to realize their vision and lead the the critical technology transformation efforts to support the vision. Link to case study
- Helped a client with the selection and the implementation of a new Applicant Tracking System to reduce time to hire 25% by increasing the applicant volume and automating manual processes.
- Managed the deployment and integration of a financial reconciliation tool which automated 60% of daily reconciliation tasks and reduced time spent on financial close by 30%.
- Technical lead for launching a new HRIS(Ultipro by UKG) system for a national restaurant chain. Oversaw design/implementation and deployment of tens of integrations between 9 different third-party systems
- Scrum Master of a small dev team to lay the foundations of an Enterprise Service Bus and Data Lake using Microsoft Azure iPaaS (Logic App). Reduced new system integration time by %70
- Spearheaded the web host migration of a fast-growing merchant's website to a cloud-based server architecture to increase scalability and meet PCI compliance requirements while reducing the monthly cost by %60.
- Coordinated the PCI Compliance efforts for a level 1 merchant and help them get their first Report on Compliance for PCI DSS (Payment Card Industry Data Security Standard).
Technical Product Manager
Huawei
09.2017 - 04.2019
- Oversaw the installation and support operations of Network Management System products for two biggest mobile operators(78.6M customers combined) in Turkey
- Ensured 99.999% service availability of mission-critical network monitoring systems
- Delivered 2 on-time, on-budget and on-quality migration projects from on-premise servers to auto-scale VMware based cloud infrastructure
- Managed communication between stakeholders and development team and prioritize development requests through conflict resolution
- Worked with overseas support teams for resolving all issues while complying with Service Level Agreements
Technical Project Manager
Nokia
07.2014 - 09.2017
- Implemented the order and incident management processes of NRT UK. The project allowed NRT to monitor SLA for the incident tickets and reduce the amount of time spent in internal orders by 25%
- Managed the Enterprise Asset & Inventory Management system implementation for the second biggest Telecom operator in Azerbaijan.
- Scrum Master of the fault management implementation for the biggest telecom operator in Kuwait. Integrated 6 different Network Management Systems into one centralized fault management system.
Software Engineer
Alcatel-Lucent
03.2012 - 07.2014
- Contributed to the development of an integration framework of 14 subsystems in a smart building complex(https://www.zorlucenter.com.tr/en).
- Drafted and implemented 6 smart building scenarios including emergency fire exit cases. Designed and created a PHP web portal for residents.
Education
Bachelor of Science - Computer Engineering
University of Galatasaray
Turkey02.2012
Skills
- Technical Solutioning & Pre-Sales Support
- Requirements Gathering & Discovery Workshops
- Cross-functional Team Leadership
- Software Development Lifecycle
- System Implementation and Support
- Business process re-engineering
- Software Integration
- Vendor selection and management
Certification
Professional Scrum Master I - Scrum.org
Alcatel Lucent Integration Professional Accreditation
Alcatel Lucent Technical Project Manager Accreditation
Timeline
Consultant Manager
Point B
01.2020 - Current
Technical Product Manager
Huawei
09.2017 - 04.2019
Technical Project Manager
Nokia
07.2014 - 09.2017
Software Engineer
Alcatel-Lucent
03.2012 - 07.2014
Bachelor of Science - Computer Engineering
University of Galatasaray