Xochitl-ozomacihautl Perez Morales
Ontario,USA
Summary
I am seeking a bartending position with a team that I can establish myself and grow. Professional and customer focused hospitality, with extensive experience in guest service, event support, security, and team leadership. Proven ability to thrive in fast paced environments while maintaining a positive attitude and delivering exceptional customer experiences. My goal is to utilize my hospitality skills, strong work ethic, and passion for creating memorable guest experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager / AGM of Sales
LA Fitness
Riverside, California
03.2021 - 07.2025
- Directed daily facility operations, sales activities, and member services in a high-volume fitness center.
- Trained, supervised, and evaluated 50–100 employees across multiple departments to ensure performance excellence.
- Drove membership growth by leading sales initiatives and consistently achieving top-tier bonus goals.
- Resolved escalated member concerns and maintained a safe, organized, and customer-focused environment.
- Implemented marketing strategies to attract new members and retain existing ones.
Security Guard
Temecula Stampede
Temecula, California
11.2022 - 12.2024
- Monitored entrances, exits, and patron behavior to enforce venue safety rules.
- Verified identification, prevented underage access, and handled ejections when required.
- Supported law enforcement response during disturbances and assisted in report documentation.
Security Guard
Toyota Arena
Ontario, California
09.2023 - 01.2024
- Ensured guest safety and maintained order during concerts, sporting events, and large-scale gatherings.
- Conducted security screenings, including bag checks, metal detector scans, and ID verification for controlled access.
- Collaborated with law enforcement and emergency medical teams to manage and resolve active or high-risk situations.
- Conducted regular patrols to identify potential security risks and hazards.
Lead Clerk
Winco Foods
Salt Lake City, UT
05.2018 - 03.2021
- Oversaw store operations in the absence of management, ensuring a smooth day-to-day workflow and customer satisfaction.
- Stocked grocery and dairy items, managed inventory levels, and placed daily orders to maintain product availability.
- Assisted cashiers with transactions, customer service, and problem resolution.
Sales Advisor
24 Hour Fitness
Salt Lake City, UT
11.2017 - 06.2018
- Provided exceptional customer service by greeting and assisting members and guests.
- Conducted facility tours to highlight amenities and promote membership benefits.
- Enrolled new members, processed membership applications, and ensured accurate account setup.
- Supported daily front desk operations, contributing to a welcoming and efficient environment.
Assistant Personal Training Director/Personal Training Director
La Fitness
Alhambra, LA Verne
04.2016 - 01.2017
- Conducted fitness assessments, body composition analyses, and educational sessions on proper strength, and cardiovascular training techniques.
- Managed club operations and supervised all personal trainers in the absence of the Training Director.
- Recruited, hired, trained, and developed new personal trainers and support staff to ensure high service and performance standards.
- Oversaw the personal training department, ensuring exceptional member experience, effective program delivery, and departmental efficiency.
Aviation Boatswain's Mate (E-3)
United States Navy
Norfolk, VA
07.2011 - 11.2015
- Managed aircraft movement, spotting, launch, and recovery operations with strict adherence to safety and precision standards.
- Stood security watches, including pier sentry and armed guard duties, ensuring vessel and personnel safety while at sea.
- Operated and maintained small boats, cranes, and winches for anchoring, mooring, and general ship operations.
- Supervised, trained, and mentored over 100 personnel in daily operations, safety procedures, and leadership development.
- Supported gun crew operations and contributed to ship readiness through disciplined teamwork and mission execution.
Education
High School Diploma -
Baldwin Park High School
Baldwin ParkSome College (No Degree) - General Studies
Salt Lake Community College
Salt Lake City, UtahSkills
- Personal training & fitness instruction
- Nutrition guidance and education
- Strength and cardio program design
- Team Leadership & Staff Development
- Communication & Interpersonal Skills
- Adaptability & Multitasking
- Food Handlers Card
- Security Guard Card
- Goal-Oriented & Coachable
- Team Player
- Operations Management
- Efficient Multi-Tasker
- Time Management
- Efficient In POS Systems
Certification
- Power to Arrest, Firearms Academy
- Bartending School, Inland Empire Bartending School
AWARDS
CPR Certified, United States Navy Achievement Medal (NAM), Surface Warfare Pin
Timeline
Security Guard
Toyota Arena
09.2023 - 01.2024
Security Guard
Temecula Stampede
11.2022 - 12.2024
General Manager / AGM of Sales
LA Fitness
03.2021 - 07.2025
Lead Clerk
Winco Foods
05.2018 - 03.2021
Sales Advisor
24 Hour Fitness
11.2017 - 06.2018
Assistant Personal Training Director/Personal Training Director
La Fitness
04.2016 - 01.2017
Aviation Boatswain's Mate (E-3)
United States Navy
07.2011 - 11.2015
Some College (No Degree) - General Studies
Salt Lake Community College
High School Diploma -
Baldwin Park High School