Ozyris Pelayo
Sacramento,CA
Summary
Proven in enhancing customer satisfaction and sales revenue through exceptional service and product knowledge. Excel in communication and critical thinking, adeptly boosting revenue by building customer relationships. My background in fast-paced environments sharpens my adaptability, attention to detail, organizational and multitasking skills driving positive outcomes. I look forward to contributing my skills and experiences if given the opportunity to.
Overview
3
3
years of professional experience
Work History
Courtesy Clerk
Raley’s
Sacramento, CA
03.2022 - 02.2023
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Provided positive customer service, addressing concerns and inquiries promptly and professionally.
- Multitasking in a fast paced environment with attention to detail & fast decision making.
Sales Associate
Tilly’s
Arden Mall - Sacramento, CA
07.2023 - 10.2024
- Increased sales revenue by building strong connections with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through friendly service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new relationships by actively engaging with customers and highlighting the benefits of our product offerings.
- Maintained sales floor appearance for easy shopping
- Operated cash registers for purchases & returns
Sales Associate
Abercrombie & Fitch Kids
Arden Mall - Sacramento, CA
07.2023 - Current
- Increased sales revenue by building strong connections with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through friendly service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new relationships by actively engaging with customers and highlighting the benefits of our product offerings.
- Maintained sales floor appearance for easy shopping
- Operated cash registers for purchases & returns
Education
High School Diploma -
Rio Americano High School
Sacramento, CA05.2024
Skills
- Customer Service - 3 Years
- Cleaning Experience
- Adaptability/Quick Learning
- Communicational Skills
- Attention to Detail
- Active Listening
- Organizational Skills
- Critical Thinking/Problem Solving Skills
Timeline
Sales Associate
Tilly’s
07.2023 - 10.2024
Sales Associate
Abercrombie & Fitch Kids
07.2023 - Current
Courtesy Clerk
Raley’s
03.2022 - 02.2023
High School Diploma -
Rio Americano High School