Summary
Overview
Work History
Education
Skills
Certification
Timeline
P Denise Johnson

P Denise Johnson

Johnson City,Tn

Summary

Accomplished Owner offering Many years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Results-oriented, bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable, with strong abilities. Offering a wide range of knowledge and Quick Learner. Highly organized, proactive and punctual with team-oriented mentality. Motivated professional . Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Experienced with ensuring cleanliness and organization in high-traffic areas. Utilizes effective communication skills to interact positively with guests and team members. Track record of maintaining high standards of cleanliness and customer satisfaction.

Professional hospitality worker equipped with extensive experience in maintaining welcoming and pristine public spaces. Known for reliability and adaptability, consistently meeting evolving needs of both guests and team members. Expertise in cleanliness and guest interaction ensures positive and comfortable environment for all visitors.

Personable and customer-focused Employee with solid experience, tidy . Skilled in operating point-of-sale systems with keen eye for detail. High-performing and dedicated to delivering excellent customer service.

Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for movie-goers.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Hardworking and passionate job seeker with strong organizational skills eager to secure High Level position. Ready to help team achieve company goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Lobby Attendant

Labor Staffing Inc.
02.2025 - Current
  • Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
  • Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
  • Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
  • Organized the daily distribution of newspapers and other publications to guests'' rooms, providing timely access to important information.
  • Collaborated with front desk staff to ensure smooth communication regarding guest arrivals and departures.
  • Received commendations from management for consistently going above and beyond in assisting guests with special requests or needs.
  • Conducted thorough inspections of the lobby area at designated intervals, identifying any necessary cleaning or maintenance tasks before they became noticeable to guests.
  • Handled complaints from guests in a professional manner, working with management when necessary to resolve issues and maintain customer satisfaction.
  • Provided accurate directions and local recommendations to guests, supporting their overall enjoyment during their stay.
  • Developed strong rapport with regular guests through attentive service and personalized interactions, fostering loyalty to the establishment.
  • Assisted in setting up event spaces within the hotel, contributing to successful meetings and conferences held onsite.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Handled emergency situations to maintain safety of staff and customers.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.
  • Provided information about current and future events at facility.

Game Operator

Just For Fun
08.2021 - 10.2023
  • Assisted with game set up, including assembling parts, connecting cables, and testing equipment for proper operation
  • Operated games according to established procedures and regulations
  • Maintained the cleanliness of gaming areas throughout the shift
  • Monitored activities in the gaming area to ensure compliance with rules and regulations
  • Ensured that all guests followed safety guidelines while playing games
  • Performed daily maintenance checks on all gaming machines, such as cleaning and replacing parts
  • Reported any malfunctions or repairs needed for games to management staff
  • Greeted guests and provided assistance with game instructions
  • Maintained a clean and safe environment, ensuring all safety regulations were followed
  • Monitored the redemption counter to ensure proper ticket distribution
  • Collected tokens from players at the end of each game session
  • Provided customer service by answering questions about game rules, prizes, and other related inquiries
  • Encouraged guests to purchase tokens or tickets for additional play time
  • Verified that no one was using counterfeit coins or tokens in the arcade area
  • Conducted daily inspections of equipment to identify any malfunctions or damage
  • Assisted with restocking shelves with merchandise such as plush toys, candy
  • Managed inventory of supplies including tokens, tickets, change cards
  • Worked closely with management team to develop new ideas for promotions and marketing campaigns
  • Ensured compliance with local health codes and regulations pertaining to food handling
  • Processed payments from customers in accordance with company policies
  • Stayed up-to-date on industry trends and developments through research activities
  • Provided feedback on customer satisfaction levels after each shift
  • Distributed prizes to customers and encouraged repeat playing to increase game sales
  • Delivered exceptional customer service to guests by explaining game rules and promptly answering questions
  • Processed payments from customers using cash registers or point-of-sale systems
  • Tracked inventory of supplies used in operating games, such as tokens and cards, and placed orders when needed
  • Resolved disputes between players regarding game rules or payouts
  • Verified players' identification when necessary to enforce age restrictions on certain games
  • Developed strategies to increase customer engagement with different types of games
  • Adhered to local laws and regulations related to gaming operations
  • Adapted quickly to new games and platforms within the company''s portfolio.
  • Supervised employees engaged in setting up, running, and cleaning up after gaming activities
  • Trained new Game Operators, ensuring consistent quality across our workforce.
  • Informed supervisor on duty of concerns, broken machines, out-of-order games and problems
  • Resolved player complaints, fostering a positive gaming environment for all users.
  • Delivered exceptional customer service to guests by explaining game rules and promptly answering questions
  • Maintained accurate records of game performance data, aiding in future improvements and updates.
  • Notified security of suspicious activity in gaming area for continued surveillance
  • Educated players on game mechanics, helping them fully enjoy their gaming experience.
  • Streamlined communication between players and support staff for quicker issue resolution.
  • Enhanced player experience by monitoring game performance and addressing technical issues promptly.
  • Promoted a safe and enjoyable gaming atmosphere by enforcing rules and policies consistently.
  • Increased customer satisfaction by providing timely and professional assistance to players.
  • Ensured smooth game operations by performing regular maintenance checks on gaming equipment.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
  • Reported concerns, broken machines, and out-of-order games to supervisor.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
  • Answered guest questions to provide fun game experience.
  • Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
  • Explained and demonstrated games and attractions to assist guests.
  • Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Trained new recreation attendants on safety procedures and customer service tactics.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Supervised gameplay and monitored guests' actions to prevent theft.

Beauty Advisor

Farmasi
02.2021 - 09.2022
  • Provided customers with product advice and recommendations based on their individual needs
  • Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick
  • Conducted skin analysis to provide customers with personalized skincare regimens
  • Organized promotional events such as makeup demonstrations and free makeovers
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service
  • Greeted customers upon entering store or salon and established friendly relationships with them
  • Maintained an up-to-date knowledge of all beauty products available for sale
  • Educated customers about the proper use of cosmetics, fragrances and other beauty items
  • Attended product training sessions to stay updated on new products and trends in the industry
  • Provided excellent customer service by responding promptly to inquiries from clients via phone or email
  • Advised customers on various styling techniques for hair care products such as shampoos and conditioners
  • Ensured that all displays were neat and organized at all times
  • Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately
  • Followed company policies related to returns, exchanges and refunds according to guidelines
  • Managed inventory levels by monitoring stock levels regularly
  • Administered special promotions such as discounts or loyalty rewards programs
  • Updated customer records in database software program accurately
  • Assisted in opening and closing procedures including counting money drawer contents at end of shift
  • Showed customers how to apply makeup and other products to achieve desired looks
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty
  • Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns
  • Displayed merchandise to present visually appealing arrangements that drive sales
  • Evaluated customer skin to determine unique conditions and skin type
  • Assisted customers in feeling relaxed and comfortable with the process
  • Finalized purchases and processed payments
  • Fostered clean and sanitary work environment to protect customers and staff from infection
  • Greeted customers to determine wants or needs
  • Recommended complementary products based on guest interests or items selected for purchase
  • Maintained knowledge of sales and promotions, return policies and security practices
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Recommended merchandise to customers based on needs and preferences
  • Recommended, selected and located merchandise based on customer desires
  • Described merchandise and explained use, operation and care
  • Maintained records related to sales for store management
  • Watched for and recognized security risks and thefts to prevent or handle situations

Fiberglass Fabricator

Lpi inc
05.2022 - 07.2022
  • Inspected finished products for quality assurance purposes
  • Applied protective coatings to finished parts to ensure longevity
  • Followed strict safety protocols while operating power tools and working with hazardous chemicals and materials
  • Monitored inventory levels of supplies needed for daily production tasks
  • Inspected finished product by checking appearance, measurements and looking for defects such as dead spots or bubbles
  • Trimmed excess fiberglass from edges to remove unnecessary material

Co Owner & Assist Mechanic

Johnson's Automotive
02.1999 - 01.2021
  • Performed daily inspections of equipment and machinery to identify potential problems
  • Maintained accurate records of all repairs and maintenance performed on vehicles
  • Removed, replaced, and repaired various components such as brakes, radiators, starters, alternators, exhaust systems, steering systems, air conditioning systems, and suspension components
  • Provided assistance in troubleshooting electrical issues using appropriate diagnostic tools
  • Performed oil changes and other minor maintenance tasks according to established schedules
  • Cleaned vehicle parts with appropriate solvents or chemicals to prepare them for repair or replacement
  • Identified worn or damaged parts that required replacement and ordered new parts when necessary
  • Inspected completed work to ensure proper function before returning the vehicle to its owner
  • Assisted in maintaining a clean workspace by disposing of hazardous materials properly and following safety procedures at all times
  • Received instruction from senior mechanics regarding specific repair techniques and best practices for working on particular types of vehicles
  • Test drove vehicles after completing repairs to ensure proper operation prior to customer delivery
  • Monitored inventory levels of supplies used in the shop including fluids, filters, spark plugs, ordering more when needed
  • Communicated professionally with customers regarding their concerns about their vehicles' performance or condition
  • Ensured compliance with applicable state laws concerning vehicle registration and inspection requirements
  • Provided support for other technicians during peak workload periods
  • Followed up with customers after service was completed to verify satisfaction
  • Attended training sessions on new automotive technology as needed
  • Performed basic administrative duties such as filing paperwork and entering data into computerized databases
  • Supported lead mechanic by completing routine repair work, changing tires and replacing batteries
  • Assisted mechanics with overhaul and repair of transmissions and engines
  • Used maintenance checklist to document inspection and accurate diagnosis of vehicle issues
  • Completed planned and unplanned work orders to quickly bring equipment back to production
  • Accessed areas of equipment or vehicle to perform necessary maintenance, including inspecting and performing work in, on or under parts of vehicles and trailers
  • Performed routine maintenance functions on diesel equipment, forklifts and trailing equipment
  • Disposed of hazardous materials properly in approved containers
  • Disposed of combustibles or hazardous materials properly in approved containers
  • Ordered parts, tools and supplies to stock shop and prepare for repair jobs
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems
  • Used diagnostics and troubleshooting tools to identify failures and repairs
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements
  • Repaired, replaced and adjusted brakes
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements
  • Inspected vehicles for damage and recorded findings to facilitate repairs
  • Aligned wheels using special alignment equipment and wheel-balancing machines
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements
  • Reviewed work orders and discussed with supervisors
  • Adjusted and repaired systems to meet manufacturers' performance specifications
  • Completed standard inspections to assess wear and damage to vehicles
  • Planned work procedures using charts, technical manuals and experience
  • Estimated costs of vehicle repair
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices
  • Evaluated vehicle schematics to assess required parts and order accordingly

Main Grill Cook

Shirleys Diner
01.1993 - 11.1993
  • Conducted daily sanitizing and cleaning procedures at end of each shift before securing building.
  • Followed proper food handling procedures established by [Area of certification].
  • Reduced workplace accidents by implementing strict adherence to safety protocols and guidelines.
  • Stocked and organized kitchen supplies and equipment by lifting [Number] pounds and arranging items.
  • Adapted recipes as needed based on dietary restrictions or special requests from customers, ensuring a personalized dining experience for all guests.
  • Proficient in first aid procedures and certified through American Red Cross to address injuries sustained in kitchen.
  • Worked closely with kitchen staff to produce weekly schedule of shifts and duties.
  • Utilized kitchen equipment to meet temperature requirements and proper display.
  • Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area, resulting in faster service times for guests.
  • Earned praise from management for strong work ethic, consistently arriving early and staying late to ensure all tasks were completed efficiently.
  • Streamlined kitchen processes for increased efficiency and improved meal quality.
  • Continuously honed culinary techniques through ongoing professional development opportunities such as workshops and seminars.
  • Established strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting local businesses.
  • Assisted in menu development, incorporating seasonal ingredients for diverse and dynamic offerings.
  • Successfully met high-volume demands during peak hours without sacrificing food quality or presentation standards.
  • Demonstrated versatility by adeptly preparing various types of cuisine according to changing menu requirements.
  • Completed daily food preparation and expedited service during bustling business hours.
  • Communicated staffing, customer needs and kitchen inventory to company management.
  • Assisted in the training and onboarding of new hires, sharing expert knowledge and fostering a supportive team environment.
  • Knowledgeable of budgeting, kitchen expenditures and food control practices to minimize daily overall food waste.
  • Maintained consistent cooking temperatures, producing perfectly cooked dishes with minimal wait times for guests.
  • Received recognition for exceptional culinary skill, contributing to the restaurant''s positive reputation within the community.
  • Enhanced customer satisfaction by delivering high-quality, flavorful meals in a timely manner.
  • Collaborated with other kitchen staff to create innovative dishes that consistently received positive feedback from customers.
  • Mentored junior cooks, imparting valuable skills and techniques to improve overall team performance.
  • Utilized creative plating techniques to enhance visual appeal of dishes and entice customer interest in menu offerings.
  • Carefully identified and notified patrons of any potential food allergens.
  • Managed inventory and maintained optimal stock levels, minimizing food waste and reducing costs.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Implemented proper food safety procedures, ensuring a clean and sanitary work environment at all times.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Grilled meats and seafood to customer specifications.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Established and maintained productive staff relationships for positive working environments.
  • Verified order accuracy and quality ahead of service to maintain standards.
  • Distributed food to team members with efficiency in high-volume environment.
  • Operated and maintained grills, fryers and other cooking equipment.
  • Checked freshness and quality of ingredients.
  • Provided support to crew members through all facets of food preparation and delivery.
  • Monitored food temperatures for proper cooking and safe consumption.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
  • Restocked stations and supplies during slower periods between rushes.
  • Adhered to strict food safety regulations and hygiene standards.
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Verified accurate portioning of food items and garnishes.
  • Developed deep understanding of menu items and ingredients.
  • Utilized problem-solving skills to address customer complaints.
  • Washed, peeled and seeded fruits and vegetables to prepare for consumption.
  • Created innovative recipes to increase customer satisfaction.
  • Used cost-saving measures to maximize profits.

Education

GED -

Keystone Adult Education, Johnson City, TN
08.2002

Skills

  • Sales and Upselling
  • Age Verification
  • First Aid Training
  • Strong Work Ethic
  • Time Management
  • Flexible Schedule
  • Crowd Security
  • Safety Inspections
  • Decision-Making
  • Teamwork and Collaboration
  • Self Motivation
  • Attention to Detail
  • Reliability
  • Customer Assistance
  • Conflict Management
  • Professional Demeanor
  • Materials Distribution
  • Organizational Skills
  • Task Prioritization
  • Service Upselling
  • Security Monitoring
  • Adaptability and Flexibility
  • Multitasking
  • Customer Service Expertise
  • Safety Assurance
  • Issue Resolution
  • Safety Monitoring
  • Active Listening
  • Interpersonal Skills
  • Problem-Solving
  • Policy Compliance
  • Adaptability
  • Safety Guidelines
  • Continuous Improvement
  • Problem-Solving Aptitude
  • Emergency Preparedness
  • Operations Monitoring
  • Effective Communication
  • Professionalism
  • Goal Setting
  • Safety Compliance
  • Time Management Abilities
  • Mechanical Troubleshooting
  • Inventory Control
  • Analytical Thinking
  • Relationship Building
  • Interpersonal Communication
  • Cash Handling
  • Preventive Maintenance
  • Excellent Communication
  • Assertiveness
  • Excellent customer service
  • Strong work ethic
  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Listening skills
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking Abilities
  • Clear communication
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Verbal and written communication
  • Decision-making
  • Customer engagement
  • Safety procedures
  • Task prioritization
  • Self motivation
  • Hospitality service expertise
  • Interpersonal skills
  • Public safety
  • Product knowledge
  • Analytical thinking
  • Conflict resolution
  • Customer relationship management
  • Crowd control
  • Goal setting
  • Complaint handling
  • Customer requests
  • Professional appearance
  • Workload management
  • Interpersonal communication
  • Customer queries and response
  • Facility cleaning
  • Banquets and catering
  • Time management abilities
  • Continuous improvement
  • Inventory management
  • Quality assurance
  • Food service assistance
  • Troubleshooting
  • Merchandise restocking
  • Professional demeanor
  • Equipment inspection
  • Performance improvement
  • Problem-solving aptitude
  • Stress management
  • Facility maintenance
  • Special needs assistance

Certification

  • Certified CPR/BLS/AED

Timeline

Lobby Attendant - Labor Staffing Inc.
02.2025 - Current
Fiberglass Fabricator - Lpi inc
05.2022 - 07.2022
Game Operator - Just For Fun
08.2021 - 10.2023
Beauty Advisor - Farmasi
02.2021 - 09.2022
Co Owner & Assist Mechanic - Johnson's Automotive
02.1999 - 01.2021
Main Grill Cook - Shirleys Diner
01.1993 - 11.1993
Keystone Adult Education - GED,
P Denise Johnson