Summary
Overview
Work History
Education
Skills
Certification
Timeline

Paris Ivy

Red Springs,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
2
2
Certification

Work History

Operational Support Officer

FCI Bennettsville
03.2016 - Current
  • Coordinated communications, registration, recordkeeping and other administrative functions.
  • Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation into various databases.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Operational Support Officer

Scotland Correctional Institution
09.2012 - 02.2016
  • Collected, arranged and input information into database system.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Retrieved mail, packages and documents on behalf of staff, promptly verifying receipt and arranging for pickup or transmittal.
  • Established and maintained standard office procedures to achieve demanding targets.

Cashier

Walmart
04.2010 - 05.2012
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cashier

McDonald's Restaurant
01.2009 - 03.2010
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

High School Diploma -

Hoke County High School, Raeford, NC

Skills

  • Administrative Leadership
  • Purchase Orders
  • Filing Experience
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Excel
  • Keyboarding Skills
  • Efficient Data Entry
  • Active Listening
  • Schedule Management
  • Computers and Technology
  • Multitasking and Time Management

Certification

  • [Law Enforcement Officer ], [Department of Justice] - [03/2016-Current]
  • CNP - Certified Notary Public

Timeline

Operational Support Officer - FCI Bennettsville
03.2016 - Current
Operational Support Officer - Scotland Correctional Institution
09.2012 - 02.2016
Cashier - Walmart
04.2010 - 05.2012
Cashier - McDonald's Restaurant
01.2009 - 03.2010
Hoke County High School - High School Diploma,

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Paris Ivy