Alexandra Tiefel
Pinckney,MI
Summary
Exceptionally qualified Physician Assistant with exceptional diagnostic skills and clinical acumen. Compassionate healthcare provider and excellent problem solver with passion for continuous improvement and patient advocacy through strong foundational relationships patients and families.
Overview
23
23
years of professional experience
Work History
Physician Assistant
University Of Michigan Health
01.2019 - Current
- Provide patient and family centered care for treatment of acute and chronic conditions, promotion of health and prevention of illness consistent with patient's goals of care.
- Investigated complex system processes to identify barriers and create solution to improve system efficiency, patient care and safety.
- Advocate for wellbeing and inclusion of staff and safety at site and department staff meetings
- Develop and revise system wide policies in collaboration with interprofessional committee from across organization.
- Coach, advise and mentor care team members in matters of personal and professional growth and advocacy
- Collaborated with medical colleagues to provide clinical care management, patient education, care coordination and advocacy.
- Established reliable and strong relationships with diverse team onsite recognizing importance of allowing not only patients but our coworkers to be truly seen as well.
- Educated patients on variety of infectious disease issues, nutrition, obesity and smoking cessation and other preventive health measures to improve overall health and wellness.
- Implemented therapeutic regiments involving medications and other interventions to improve symptoms and optimize acute and chronic medical conditions.
- Conducted physical assessments of and performed standardized tests as part of comprehensive .
- Updated clinical knowledge and skills through formal and informal continuing education, workshop attendance and literature review.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Monitored patients on mental health medications and adjusted prescriptions to control symptoms.
- Proficient in Epic EHR, regularly collaborating with internal and external stakeholders to identify and resolve barriers to safe and effective care
- Created templates for documentation of outpatient clinic visits, increasing efficiency and consistency in practice.
- Attained external certification in EHR software as Power User and regularly provide education and to staff on functionality and improving efficient use of Epic EHR system.
Guest Lecturer, Physician Assistant Program
Wayne State University
01.2016 - Current
- Instruct Physician Assistant students about Otolaryngology topics including diagnosis, treatment and exam skills
Physician Assistant Surgical Specialty
University Of Michigan Health
01.2015 - 12.2018
- Practice independently and in conjunction with surgical faculty to provide clinical care and expertise within the Rhinology and Skull Base division of Otolaryngology
- Highly productive practice with primarily independent visits
- Routinely independently performed Endoscopic laryngoscopy, intranasal and intraoral biopsies, endoscopic sinus debridement, endoscopic control of epistaxis, mastoid bowl debridement
- Order and interpret diagnostic tests, arranging for appropriate follow up and management
- Coordinate and oversee PA student rotations within the Department
- Developed process in collaboration with local family medicine practice to streamline patient access through direct scheduling into my clinic
- Provide leadership at offsite clinic through close collaboration with the business manager and medical director to improve team effectiveness by implementing monthly staff meetings, daily huddles, and holding regular teaching sessions with the staff
- Function as a resource for patients, families, and staff in maters related directly to patient care, system navigation and professional development
- Created unlisted billing code working with revenue cycle to maximize reimbursement for a novel in-clinic procedure
- Revised departmental consult request guidelines
Paramedic, Emergency Room Technician
University of Michigan Health System, Children’s Emergency Services
01.2011 - 01.2015
- Provide patient care at the paramedic level in a pediatric level 1 trauma facility
- Performed diagnostic tests and procedures to include, but not limited to:
- 12 Lead ECG, Venipuncture, IV Placement, Foley, Wound Care, Splinting, Casting and assisting Medical Doctor’s and Physician Assistant’s with advanced procedures.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Applied orthopedic devices like traction and OCL splints.
Physician Assistant
Red Cedar Valley Medicine PLC, Kids First Immediate Care
09.2014 - 11.2014
- Provide patient care at the provider level in a pediatric urgent care
- Ordered and executed various tests, analyses and diagnostic images to provide information on patient condition.
- Implemented therapeutic regiments involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
- Conducted physical assessments of relevant body areas and performed standardized tests to check responses.
Senior Paramedic
Huron Valley Ambulance
01.2001 - 01.2012
- Provide advanced pre-hospital emergency care in urban, suburban, and rural environments
- Train, mentor and evaluate new paramedics
- Received accolades from local area Fire Department and hospital staff for the field delivery and successful resuscitation of a premature infant
- Preceptor to Paramedic and EMT-Basic students during their clinical and classroom experience
- Selected by management to complete Mobile Intensive Care training
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Paramedic-Emergency Room Technician
St. Joseph Mercy Hospital
01.2004 - 01.2005
- Provide patient care at the paramedic level
- Performed diagnostic tests and procedures to include, but not limited to:
- 12 Lead ECG, venipuncture, IV Placement, wound care and Splinting.
Inpatient Unit Clerk
University of Michigan Health System, Mott’s Children Hospital
01.2000 - 01.2002
- Provide clerical support to staff of inpatient pediatric units
- Responsible for all order entry and chart maintenance and phone coverage
- Processed requests for patient medical records and patient information.
- Greeted patients and visitors in person or on telephone to answer questions or refer to appropriate staff member.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Processed physician orders -prior to electronic charting implementation
Education
Master of Science - Physician Assistant Studies
University of Detroit Mercy
08.2014
Bachelor of Arts - Business Administration
Concordia University
2009
Associates of Applied Science - General Studies
Washtenaw Community College
2004
Certificate - Paramedic
Huron Valley EMS Education Center
Ann Arbor, MI2002
Skills
- LEAN Healthcare
- Continuous Process Improvement
- Preventive Care
- Geriatric Medicine
- Primary Care
- Medical Coding
- Critical Decision-Making Skills
- Labor Relations
- Stakeholder Communications
Affiliations
2015-2023 Michigan Academy of Physician Assistants (MAPA) 2015-2023 American Academy of Physician Assistants (AAPA) 2015-2016 American Academy of Otolaryngologic Allergy
Additional Information
- State of Michigan, Physician Assistant #5601007122
- State of Michigan, Controlled Substance # 5315080903
- State of District of Columbia, DEA Registration
- State of Michigan, Paramedic #3201009851
Job Related Training
- LEAN Healthcare Certification
- Physician Power User certification though Epic
- Credentialed Super User for MiChart
- Communication Course
- Crucial Conversations
- Developing Excellent Customer Service Skills
- Influencer Training
- Managing Up
Committees
- Interprofessional Policy Committee
- MiChart Advisory Council
- Workgroup tasked with investigating burdens of inbox management
- Labor Management Committee
Timeline
Physician Assistant
University Of Michigan Health
01.2019 - Current
Guest Lecturer, Physician Assistant Program
Wayne State University
01.2016 - Current
Physician Assistant Surgical Specialty
University Of Michigan Health
01.2015 - 12.2018
Physician Assistant
Red Cedar Valley Medicine PLC, Kids First Immediate Care
09.2014 - 11.2014
Paramedic, Emergency Room Technician
University of Michigan Health System, Children’s Emergency Services
01.2011 - 01.2015
Paramedic-Emergency Room Technician
St. Joseph Mercy Hospital
01.2004 - 01.2005
Senior Paramedic
Huron Valley Ambulance
01.2001 - 01.2012
Inpatient Unit Clerk
University of Michigan Health System, Mott’s Children Hospital
01.2000 - 01.2002
Master of Science - Physician Assistant Studies
University of Detroit Mercy
Bachelor of Arts - Business Administration
Concordia University
Associates of Applied Science - General Studies
Washtenaw Community College
Certificate - Paramedic
Huron Valley EMS Education Center