Pablito Jose Fortes
Long Branch,NJ
Summary
Adept at driving product success, tenure at United Laboratories Inc. showcased ability to enhance customer satisfaction and outpace market competition. Leveraging skills in Market Research Analysis and Relationship Building, I spearheaded initiatives that fostered team growth and optimized product portfolio management, marking significant milestones in customer-centric achievements and strategic product advancements.
Overview
35
35
years of professional experience
Work History
Senior Professional Product Associate
United Laboratories Inc.
03.1988 - 07.2023
- Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
- Studied multi-faceted development issues and suggested solutions to satisfy project goals and adhere to timeline and budget parameters.
- Presented product updates and sales pitches to internal stakeholders, effectively communicating features and benefits that translated into increased buy-in from decision makers.
- Enhanced customer satisfaction through diligent attention to client needs and prompt resolution of issues.
- Mentored junior team members, providing guidance and support to foster growth and development within the organization.
- Evaluated competitor offerings to identify potential gaps in the market that could be exploited for our products'' advantage.
- Managed a diverse portfolio of products, skillfully balancing competing priorities to meet deadlines and deliver results.
- Proficient on Microsoft Office Suite
- Articulate in doing business decisions and addressing conflicts
- Managed around 150 MD clients and making at least 300 face to face calls every month
- Regional Sales Awardee
- National Product Knowledge Awardee Twice
Education
Bachelor of Arts - Philosophy And Religious Studies
Saint Louis University
Baguio City Philippines09.1987
Skills
Market Research Analysis
Voice of Customer Analysis
Product Launch Execution
Product Training Development
Budget Management
Competitive Analysis
Relationship Building
Customer Service
Honest and Dependable
Customer Assistance
Reliable and Responsible
Customer Segmentation
Data-driven decision-making
Data Analysis
Timeline
Senior Professional Product Associate
United Laboratories Inc.
03.1988 - 07.2023
Bachelor of Arts - Philosophy And Religious Studies
Saint Louis University
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