Pablo Alaniz Jr.

Led and managed a team of over 50 staff members, focusing on exceptional customer service and adherence to health and safety standards.

Successfully recruit, hire, and train new employees, improving team performance and service quality.

Collaborate with the Commissary Officer and Garrison staff to develop and implement local management policies and procedures.

Analyze management reports to enhance operational efficiency and address deficiencies proactively.

Oversee budget expenditures and manage funding for the Cart pushing program, ensuring compliance with financial parameters.

Conduct quality assurance inspections and contract surveillance to maintain high operational standards.

Promote and support DECA's Equal Employment Opportunity and Affirmative Action goals.

Directed all aspects of drilling operations, implementing effective strategies and cost-saving measures.

Created and executed a cross-training program, improving staff versatility and operational efficiency.

Increased customer base and drilling accounts by 11% through exceptional service and client satisfaction.

Developed and implemented a staff safety compliance training program, achieving a 99% score from the Board of Health.

Produced comprehensive reference materials for neighboring departments, enhancing operational support and communication.