Pablo Amaya
Manager
Mead,CO
Summary
Dynamic leader with proven expertise in operations management and staff scheduling, honed at Fuzzy Taco Shop and Starbucks. Excelled in enhancing customer engagement and streamlining supply chain processes. Skilled in inventory control and fostering team collaboration. Achieved significant improvements in efficiency and service quality, demonstrating adaptability and problem-solving abilities.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Restaurant Manager
Fuzzy Taco Shop
Longmont, Colorado
03.2021 - 08.2024
- Oversaw a varied team of more than 30 FOH and BOH restaurant personnel, in addition to handling responsibilities related to the dining area, bar, and administrative tasks.
- Managed ordering of food, supplies, and beverages, as well as inventory control and auditing of the stockroom.
- Cultivated and enhanced an exceptional dining atmosphere for families and couples.
- Guaranteed compliance with the Occupational Safety and Health Act, local health and safety regulations, and restaurant safety standards to uphold security and ensure adherence to policies
Shift Supervisor
Starbucks
Colorado Springs, Colorado
01.2017 - 02.2021
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Produce Clerk
Sam's Club
Honolulu, Hawaii
09.2014 - 12.2017
- Pleasantly greeted customers and provided prompt and courteous service.
- Kept tidy and organized area to comply with cleanliness standards.
- Checked for outdated and overripe grocery items and removed from inventory.
- Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
- Played key role in seasonal rearrangements of produce section, enhancing shopping experience and promoting new products.
Education
Some College (No Degree) - Criminology
Chaminade University of Honolulu
Honolulu, HI 02.2009 - 10.2011
Skills
Staff Management
Operations Management
Customer Engagement
Recruitment
Inventory control and record keeping
Adaptable
Staff Scheduling
Safe Food Handling
Problem-solving abilities
Supply Chain Management
Point of Sale (POS) system operation
Languages
Spanish
Native or Bilingual
Certification
Open water certified
Timeline
Restaurant Manager
Fuzzy Taco Shop
03.2021 - 08.2024
Open water certified
03-2019
Shift Supervisor
Starbucks
01.2017 - 02.2021
Produce Clerk
Sam's Club
09.2014 - 12.2017
Some College (No Degree) - Criminology
Chaminade University of Honolulu
02.2009 - 10.2011