Seasoned Operations Manager and talented leader with 26 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Petroleum Operations Manager
US Army
Fort Stewart, GA
08.2022 - 01.2024
Responsible for the projection of support of all fuel and water purification requirements for an entire division of over 17000 Soldiers.
Designed and implemented internal training for supervisors and other personnel.
Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Ensured adherence to health and safety regulations by conducting regular inspections and implementing corrective measures where necessary.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Coached managers on effective strategies for improving daily operations in their organizations.
Personnel Supervisor (1SG)
United States Army
Wheeler Army Airfield, HI
12.2018 - 08.2022
Developed and maintained organization-wide data flow charts, managing administrative matters for 120+ employees.
Streamlined operations for 10+ tactical/non-tactical vehicles, reducing faults by 80% through effective communication with the maintenance department.
Oversaw drug screenings and personnel reviews.
Implemented safety controls resulting in zero safety violations during domestic and overseas operations, earning commendation from senior leadership.
Coordinated safety and health initiatives, including Hazardous Communications and Environmental Compliance.
Accountable for the operation and maintenance of Combat equipment worth in excess of $13,800,000.
Developed comprehensive training programs which led to improved staff performance.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Implemented effective conflict resolution strategies, fostering a harmonious workplace culture.
Fostered an inclusive work environment by promoting diversity initiatives and championing equal opportunities for all employees.
Maintained accurate personnel records, ensuring compliance with Army regulations and company policies.
Developed and monitored employee recognition programs.
Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Devised and implemented processes and procedures to streamline operations.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Educated staff on organizational mission and goals to help employees achieve success.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
Frequently inspected production area to verify proper equipment operation.
Self-motivated, with a strong sense of personal responsibility.
Responsible for overall training of individual and collective security measures. Directed training for the battalion during convoy live fire certification.
Trained and mentored personnel in combat operations and tactics.
Established defensive positions to protect against enemy forces.
Held weekly team meetings to inform team members on company news and updates.
Senior Career Management Supervisor
US Army
Fort Gregg-Adams, VA
12.2016 - 12.2018
Interfaced with Department of the Army and Department of Defense to determine Quartermaster force structure
Provided career guidance and support to over 10,000 personnel
Managed Quartermaster Credentialing and Continuing Education Degree programs
Submitted revisions to Department of the Army Pamphlet 600-25 for professional development of three Military Occupational Specialties.
Optimized resource allocation by analyzing project requirements and assigning tasks according to individual strengths and capabilities.
Streamlined operational processes by identifying inefficiencies, implementing best practices, and leveraging technology advancements.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Coordinated efforts between various departments to facilitate seamless workflow and optimize overall project outcomes.
Conducted thorough market research and competitive analysis to inform strategic decision-making processes within the organization.
Identified issues, analyzed information and provided solutions to problems.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Senior Instructor, Petroleum & Water Department
US Army
Fort Gregg-Adams, VA
12.2014 - 12.2016
Provided comprehensive training to over 2000 personnel, achieving a 98% training proficiency rate.
Supervised over 88 instructors as department lead instructor.
Developed and implemented a specialized curriculum for advanced training.
Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Fostered student curiosity and interest through creative hands-on activities.
Mentored new instructors and provided guidance on effective classroom management strategies and instructional techniques.
Served as an advisor for extracurricular activities, supporting the development of well-rounded individuals beyond academics.
Established a positive classroom environment, promoting open communication and mutual respect among students.
Developed personalized learning plans for students to address individual needs and improve academic outcomes.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Demonstrated strong organizational and time management skills while managing multiple classes.
Identified issues, analyzed information and provided solutions to problems.
Personnel Supervisor (Platoon SGT)
US Army
Fort Carson, CO
08.2012 - 12.2014
Managed specialists in the daily receiving and dispensing of petroleum products, purification of warter, and overseeing basic preventive maintenance.
Responsible for the training, welfare, discipline, and health of 43 personnel and operation of 27 various military equipment worth in excess of $7, 700,000.
Supervised subordinates in fuel distribution, maintaining accurate records and synchronizing with senior staff for complex missions.
Collaborated with managers to identify and address employee relations issues.
Designed and implemented internal training for supervisors and other personnel.
Site Supervisor
US Army
Schofield Barracks, HI
07.2011 - 08.2012
Managed all aspects of a 1.38-million-gallon bulk fuel operation, emphasizing risk management and safety.
Uploaded over 1,500 tankers while distributing over 7 million gallons of fuel to supported units.
Served as Contracting Officer Representative, supervising and auditing 5 contractors.
Managed the operation of 4 separate fuel sites in hostile territories. Responsible for making inspections, audits, and providing plans for improvements to operating systems.
Maintained records and logs of work performed and materials and equipment used.
Achieved timely completion of projects by coordinating with contractors and ensuring adherence to schedules.
Assisted in recruiting and hiring new construction and extraction workers for an alternate fuel storage site.
Improved construction project efficiency by effectively managing resources and overseeing site operations.
Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
Personnel Supervisor (Platoon SGT)
US Army
Scholfield Barracks, HI
07.2009 - 06.2011
Developed Battalion SOP for Aerial Delivery Operations and provided training for sling load operations throughout the Brigade.
Issued and maintained the storage of 2,000,000 gallons of JP-8 fuel
Delivered over 250,000 gallons of fuel by convoy to multiple locations in a combat area.
Executed over 50 Combat Logistic Patrols while delivering all classes of supply to 3 forward operating bases.
Generated and submitted monthly fuel reports.
Trained and prepared platoon of 24 Soldiers for deployment to Afghanistan.
Team Leader
US Army
Schofield Barracks, HI
02.2008 - 07.2009
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Conducted regular reviews of operations and identified areas for improvement.
Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Conducted risk assessments for each operation phase, proactively identifying potential obstacles before they became significant challenges.
Observed packing operations to verify conformance to specifications.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Promoted high standards through personal example to help each member understand expected behaviors and standards.
Frequently inspected production area to verify proper equipment operation.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Provided professional services and support in a dynamic work environment.
Team Leader
US Army
Fort Drum, NY
02.2006 - 01.2008
Conducted site surveys of fuel operations and identified areas for improvement. Implemented improved systems at multiple sites, increasing storage and production by 50%.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
Facilitated coordination between the squad and supporting units, optimizing the use of combined capabilities during high-stakes operations.
Collaborated effectively with other squads to achieve common objectives during joint operations.
Managed logistical aspects of squad operations, ensuring all necessary supplies and resources were available for mission completion.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Maintained secure communication systems to relay information to and from command teams.
Trained teams on emergency situation preparedness and [Technique] in tactical planning, equipment maintenance, and weapon use.
Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
Maintained property and equipment inventory and crew assignments.
Determined necessity and type of additional resources and change of approach and techniques.
Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Skilled at working independently and collaboratively in a team environment.
Demonstrated leadership skills in managing projects from concept to completion.
Team Leader
US Army
Fort Eustis, VA
08.2004 - 01.2006
Managed squad of 2 members engaged in fuel and transportation operations.
Visited local schools to deliver presentations on fire prevention and fire safety.
Executed tactical operations with accuracy and control.
Ensured mission success through diligent planning, preparation, and execution of assigned tasks.
Crossed-trained to fill a position of need in the organization to meet mission readiness. Executed all assigned duties while serving in the additional assignment.
Team Leader
US Army
Fort Hood, TX
07.2001 - 12.2004
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Deployed to Iraq in 2003 on initial surge.
Developed the plans and supervised the construction of a 300,000 gallon fuel site in Baghdad Iraq in support of coalition forces.
Responsible for the health, safety, training, and welfare of 14 personnel in a combat environment.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Mentored and guided employees to foster proper completion of assigned duties.
Coordinated resources effectively to meet project deadlines and achieve desired results.
Passionate about learning and committed to continual improvement.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Education
Bachelor of Arts -
Purdue University Global
West Lafayette, IN
01.2018
Associate of Arts in General Studies -
American Military University
01.2012
Skills
Software: Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook), Google Workspace