Pablo Carrillo
Riverside,CA
Summary
Dynamic Bud Tender with proven sales proficiency at 8FFIES CANNABIS, enhancing customer loyalty through exceptional service and product knowledge. Skilled in cash handling and maintaining security, I fostered a welcoming environment that increased repeat business. Committed to educating customers on cannabis products, I effectively built relationships and promoted responsible consumption practices.
Overview
3
3
years of professional experience
Work History
Bud Tender
8FFIES CANNABIS
01.2025 - Current
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Managed high volume of cash with Number% accuracy rate.
- Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
- Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
- Collaborated with security personnel to maintain a safe and secure store environment for both staff and customers alike.
- Packaged regulated products in appropriate exit containers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
Metal Platting, Product Handling
Danco Anodizing
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Security Officer
Intercom
01.2022 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Education
Summit View Highschool
Riverside, CA06.2015
Skills
- Supporting medical patients
- Product merchandising
- Patience and empathy
- Customer education
- Restocking inventory
- Discussing cannabis
- Cleanliness and hygiene
- Packaging products
- Sales proficiency
- Counting money
- Maintaining security
- Regulatory compliance
- Loss prevention
- Key holder
- Promotions and discounts
- Rolling joints
- Maintaining confidentiality
- THC & CBD products
- Point-of-sale system
- Cannabis strain identification
- Preparing packages
- Dispensary security
- Loyalty promotion
- Cash handling experience
- Production leadership
- Weighing products
- Customer service
- Attention to detail
- Team leadership
- Building customer loyalty
- Team cooperation
- Creative thinking
- Friendly and helpful
- Goal driven
- Organization
- Security practices
- Reliable and responsible
- Customer assistance
- Strong communication and interpersonal skills
- Excellent written and verbal communication
- Honest and dependable
- Ability to lift 40 pounds
- Positive customer engagement
- Cash handling
- Engaging with diverse customers
- Safety and cleanliness standards
- Basic mathematics
- Relationship building
- Staff support
Languages
Spanish
Native or Bilingual
Timeline
Bud Tender
8FFIES CANNABIS
01.2025 - Current
Metal Platting, Product Handling
Danco Anodizing
01.2025 - Current
Security Officer
Intercom
01.2022 - 01.2025
Summit View Highschool
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