Pablo Encarnacion Hiraldo
Marietta,GA
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Semi trucks with Dryvan,reefer, and Flatbed 53' trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 2 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.
Overview
8
8
years of professional experience
Work History
Hotshot Truck Driver/Owner
El Jibarito Transportation LLC
Oviedo, FL
03.2022 - Current
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Dry Van/Reefer Truck Driver
Swift Transportation
Ocala, Florida
07.2021 - 03.2022
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Truck Driver
Cypress Truck Lines
Jacksonville, Florida
11.2020 - 07.2021
- Fastened chains, straps, covers and binders to secure load during transit.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
Correctional Sergeant
Florida Department Of Corrections
Orlando , Florida
11.2016 - 11.2020
- Supervised 10 employees and performance of tasks and managed 80-150 offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
- Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
Call Center Supervisor
Sears Holdings
Lake Mary, FL
03.2015 - 11.2016
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Oversaw employee performance to foster accurate prioritization and achievement of sales and productivity goals.
- Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques.
- Supervised 20 customer service representatives in providing excellent customer service to callers requiring assistance for appointment and product issues.
Fireman
U.S. Navy Active Duty
Jacksonville, FL
09.2014 - 03.2015
- Established clear priorities and production quality standards.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Reviewed project details to specify correct materials and equipment for job sites.
Education
High School Diploma -
Oviedo High School
Oviedo, FL05.2013
Skills
- Map Reading
- Adaptability and Flexibility
- Time Management
- Equipment Safety Verification
- Vehicle Defect or Damage Reporting
- Customer Relationships
- Cargo Security
- Daily Logs
- Truck Maneuvering
Timeline
Hotshot Truck Driver/Owner
El Jibarito Transportation LLC
03.2022 - Current
Dry Van/Reefer Truck Driver
Swift Transportation
07.2021 - 03.2022
Truck Driver
Cypress Truck Lines
11.2020 - 07.2021
Correctional Sergeant
Florida Department Of Corrections
11.2016 - 11.2020
Call Center Supervisor
Sears Holdings
03.2015 - 11.2016
Fireman
U.S. Navy Active Duty
09.2014 - 03.2015
High School Diploma -
Oviedo High School
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