Pablo E Valle Jr
New York,United States
Summary
- Diligent Doorman with solid background in providing exceptional customer service and ensuring security. Proven ability to manage entry points and maintain welcoming environment. Demonstrated skills in communication and problem-solving.
- Professional with strong experience in high-standards environments, prepared for this role. Proven track record in maintaining security, greeting guests warmly, and managing building access efficiently. Focused on teamwork and achieving outcomes, flexible with changing needs. Known for excellent communication, reliability, and customer service skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Doorman/Building Porter
Bluewoods Management
211 East 18st St New York City
09.2025 - 04.2026
- Assisted residents with package retrieval and delivery, ensuring timely access to their belongings.
- Conducted regular inspections of common areas to maintain cleanliness and safety standards.
- Collaborated with maintenance teams to expedite repairs and service requests from residents.
- Monitored visitor access logs to enhance security protocols during high-traffic hours.
- Managed doorman and maintenance responsibilities for one year, ensuring smooth operations and guest satisfaction.
Doorman & Porter Cleaner
Douglas Eligman
07.2025 - 10.2025
- Resolved resident inquiries and delivered exceptional customer service.
- Implemented security measures to monitor building access and ensure proper identity verification at entry points.
- Delivered outstanding customer service by greeting guests, managing luggage support, and offering insights into nearby attractions and services.
- Greeted residents and guests. Monitored building access to maintain security. Performed porter duties including cleaning hallways, mopping floors, taking out trash, and maintaining common areas. Assisted with package deliveries and service calls. Provided customer service while maintaining building standards and cleanliness. Supported team by picking up overtime shifts.
Front Desk Receptionist
Evergreen Physical Therapy
New York, NY
02.2025 - 06.2025
- Managed patient check-in processes, collecting necessary paperwork and insurance information.
- Updated patient records in the electronic health system to maintain accurate data.
- Coordinated with therapists to confirm appointment schedules and optimize daily operations.
- Assisted patients with inquiries about services, promoting a welcoming and informative environment.
Personal Trainer
LA Fitness
06.2024 - 09.2024
- Developed personalized fitness programs tailored to individual client goals, resulting in improved client satisfaction and retention rates.
- Monitored client progress through regular assessments and adjusted training plans to meet evolving fitness levels.
- Conducted one-on-one training sessions, providing guidance on exercise techniques to ensure safety and effectiveness.
- Create workout plans and diet plans tailored to a clients needs and preferences. Provide complimentary start up sessions to new clients to get a feel for the gym and make progress. Help out in the front desks and take phone calls about starting gym memberships and explaining the process of cancellations. Having a 90% retention rate of clients coming back for their training sessions in back to back weeks.
Sales Supervisor
JD Sports (FinishLine)
New York
01.2023 - 06.2024
- Led a team of sales representatives to exceed quarterly sales targets by implementing effective training and motivation strategies.
- Developed and maintained strong relationships with key clients, resulting in a 20% increase in repeat business.
- Utilized CRM software to track sales performance and streamline communication within the team.
- Analyzed sales data and market trends to identify opportunities for growth and optimize inventory management.
- Achieved a 50% increase in year-to-date sales over the previous year, surpassing sales goals consistently. Managed back-office operations including scheduling, sick leave management, and cash register reconciliation. Delegated tasks to staff, oversaw POS operations, maintained visual floor standards, and led customer engagement initiatives. Maintained a 90% Net Promoter Score (NPS) through exceptional customer service good retention.
Doorman & Porter Cleaner
Castle Village
New York, NY
08.2023 - 01.2024
- Ensured a welcoming atmosphere by greeting residents and guests promptly and professionally.
- Assisted residents with inquiries and provided exceptional customer service to enhance their living experience.
- Monitored building access by managing security protocols and verifying identities at entry points.
- Collaborated with maintenance staff to report and address building issues, ensuring a safe environment for all occupants.
- Utilized security cameras and monitoring systems to oversee building safety and maintain a secure environment.
Softball Coordinator
Youth Services (SYEP)
07.2022 - 01.2023
- Developed and implemented engaging softball training programs for youth participants, enhancing their skills and promoting teamwork.
- Coordinated scheduling and logistics for practices and games, ensuring all participants had access to necessary resources. Assisted in coordinating youth softball programs, providing support to participants aged 3-20. Facilitated professional development opportunities for youth on and off the field. Managed communications with parents/guardians, ensuring timely completion of program requirements. Coordinated outreach events and recruited volunteers for program support.
Sales Associate
Jimmy Jazz (SNIPES)
New York
05.2022 - 11.2022
- Exceeded monthly sales targets by 15% through effective customer engagement and product promotion.
- Developed strong relationships with customers, resulting in a 30% increase in repeat business.
- Trained new sales staff on product knowledge and customer service best practices, improving team performance.
- Utilized point-of-sale systems to process transactions efficiently and accurately, minimizing errors.
- Provided personalized product recommendations to customers, ensuring their needs were met effectively. Maintained stockroom inventory, ensuring cleanliness, organization, and timely replenishment of products. Assisted in inventory audits and visual merchandising activities across district stores. Successfully met target sales goals during peak hours of operation.
Childcare
Nany Care Services
New York, NY
02.2022 - 07.2022
- Maintained a safe and nurturing environment, ensuring the well-being and security of all children in care.
- Supervised and cared for children in a safe, nurturing environment, ensuring their well-being and development. Planned and organized age-appropriate activities to promote learning, creativity, and social skills. Assisted with meal preparation and feeding, adhering to dietary needs and ensuring a balanced diet. Provided emotional support and comfort to children, creating a positive and supportive atmosphere. Monitored children's behavior and resolved conflicts, promoting positive social interactions and discipline.
Education
Software Engineering -
Borough of Manhattan Community College
New York City, United States04-2026
Diploma - undefined
Inwood Early College High School
New York, United States01-2022
High School Diploma -
Google Cyber Security
CourseraSkills
- Goal Achievement
- Client Relationship Building
- Adaptability
- Customer Service Excellence
- Conflict Resolution
- Time Management
- Motivational Skills
- Problem-solving
- Communication
- Customer Engagement
- Sales Strategy
- Fluent in Spanish
- Customer service excellence
- Proficient in Microsoft 365
- Proficient in Microsoft Office Suite
- Proficient in Google Suite
- Strong interpersonal skills
- Adaptive and solution-oriented
- Experienced in inventory auditing and management
- Knowledge of labor laws
- Package handling
- Tenant relations
- Fire safety
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 8 staff members.
Certification
CTE & IT Certification (2 years), Pursuing ISSA Certification (Completed)
- Foundations of CyberSecurity Training - 6 months (Google-Coursera)
- practitioner certification (Dec 20th 2024)
Languages
Spanish
Timeline
Doorman/Building Porter
Bluewoods Management
09.2025 - 04.2026
Doorman & Porter Cleaner
Douglas Eligman
07.2025 - 10.2025
Front Desk Receptionist
Evergreen Physical Therapy
02.2025 - 06.2025
Personal Trainer
LA Fitness
06.2024 - 09.2024
Doorman & Porter Cleaner
Castle Village
08.2023 - 01.2024
Sales Supervisor
JD Sports (FinishLine)
01.2023 - 06.2024
Softball Coordinator
Youth Services (SYEP)
07.2022 - 01.2023
Sales Associate
Jimmy Jazz (SNIPES)
05.2022 - 11.2022
Childcare
Nany Care Services
02.2022 - 07.2022
Diploma - undefined
Inwood Early College High School
Software Engineering -
Borough of Manhattan Community College
High School Diploma -
Google Cyber Security