Pablo Galeas
Lyndhurst,NJ
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
21
21
years of professional experience
Work History
District Manager
Chaac Pizza Northeast (Pizza Hut)
2020.02 - Current
- Supervised eight locations to enforce high-quality standards of operation.
- Opened four new locations in 2022 & 2023, hired and trained all staff
- Modeled best practices for sales and customer service.
- Provided guidance to management team to achieve financial goals utilizing Profit and Loss reports.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Carefully interviewed, selected, trained, and supervised staff.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
District Manager
ADF COMPANIES (Pizza Hut)
2009.01 - 2020.02
- Supervised 8-13 locations to enforce high-quality standards of operation, throughout 5 areas in NY/NJ
- Opened two new locations in 2010 and 2011, hired and trained all staff
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Carefully interviewed, selected, trained, and supervised staff.
- Coordinated with other district managers to actualize performance improvement strategies.
- Built positive and productive relationships with store and field leadership.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Modeled best practices for sales and customer service
Restaurant General Manager/Training Manager
ADF Companies (Pizza Hut)
2003.01 - 2009.01
- Managed 2-million-dollar restaurant, brought from 28k to 40k weekly
- Responsible for training and development of team members to upper management for area
- Awarded 2008 RGM of Year + Highest Increase in sales
- Awarded All Star in 2007: awarded for best in P&L.
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, and other materials.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Some College (No Degree) - Business Management
Union County College
Cranford, NJHS Diploma -
Plainfield High School
Plainfield, NJ12.1997
Skills
- Leadership Skills
- Organized, detailed-oriented.
- Proficient with Microsoft, and Excel
- Financial Management
- Multi-Unit Management
- Staff Management & Development
- Operations Management
- Budget Management
- Recruiting and Hiring
- Human Resource Management
- Operations Improvements
- Fluent in Spanish
Timeline
District Manager
Chaac Pizza Northeast (Pizza Hut)
2020.02 - Current
District Manager
ADF COMPANIES (Pizza Hut)
2009.01 - 2020.02
Restaurant General Manager/Training Manager
ADF Companies (Pizza Hut)
2003.01 - 2009.01
Some College (No Degree) - Business Management
Union County College
HS Diploma -
Plainfield High School
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