Pablo Gallegos
McAllen,TX
Summary
Dedicated professional with extensive experience in insulation and logistics. Recognized for strong organizational skills and decision-making abilities, effectively supporting team operations to achieve timely project objectives.
Customer service professional with proven history of providing high-quality care and support. Expertise in resolving customer concerns and enhancing service efficiency. Team-oriented and results-focused, adaptable to changing needs, and skilled in communication and problem-solving.
Experienced with packing, loading, and unloading items safely and efficiently. Utilizes strong physical stamina and organizational skills to ensure timely and secure transportation. Knowledge of proper handling techniques and customer service, ensuring smooth moving experience.
Overview
10
10
years of professional experience
Work History
Insulator/Scaffold Builder
3s Team
Baton Rouge, LA
10.2025 - 01.2026
- Installed insulation materials in industrial buildings to enhance energy efficiency.
- Measured, cut and laid insulating blankets for water heaters and tanks.
- Assisted in preparing work areas by gathering necessary tools and materials for insulation projects.
- Followed safety protocols to maintain a safe working environment during insulation installation tasks.
- Collaborated with team members to ensure timely completion of insulation projects according to specifications.
Customer Care Agent
Blue Wave Car Wash
Mission, TX
08.2021 - 10.2025
- Resolved customer inquiries efficiently, enhancing overall satisfaction and retention.
- Assisted in training new team members on service protocols and customer engagement techniques.
- Implemented feedback systems to gather customer insights, improving service delivery processes.
- Collaborated with management to develop strategies for increasing service quality and operational efficiency.
- Cross-trained and provided backup support for organizational leadership.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
Mover
Ricks Moving and Chapas Moving
McAllen, TX
05.2016 - 11.2020
- Coordinated logistics for efficient loading and unloading of residential and commercial moves.
- Operated moving equipment, ensuring safety and compliance with industry standards.
- Assisted in training new team members on moving procedures and best practices.
- Managed inventory of moving supplies, optimizing resource allocation during projects.
- Developed strategies for reducing damage during transit through careful handling techniques.
- Collaborated with clients to address concerns and ensure satisfaction throughout the moving process.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [45,000] lbs.
Education
Law Enforcement
STC
McAllen, TXHigh School Diploma -
Sharyland High School
Mission, TX04-2018
Skills
- Fiberglass insulation
- Safety protocols
- Insulation removal
- Decision-making
- Excellent work ethic
- Hand tool proficiency
- Problem-solving abilities
- Organizational skills
- Team collaboration
Accomplishments
- Set a weekly goal of memberships sold and hit the set goal
- Hit daily goal on getting google reviews
- Supervised team of 6 staff members.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insulator/Scaffold Builder
3s Team
10.2025 - 01.2026
Customer Care Agent
Blue Wave Car Wash
08.2021 - 10.2025
Mover
Ricks Moving and Chapas Moving
05.2016 - 11.2020
Law Enforcement
STC
High School Diploma -
Sharyland High School