Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Operations Manager
SS&G PRO LLC
11.2018 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Developed and implemented strategies to maximize customer satisfaction.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Department Leading Chief Petty Officer
US Navy Reserves
10.2018 - Current
Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
Upheld code of conduct and maintained professionalism in stressful situations.
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Gave individual evaluations based on fitness and deployable readiness.
Prepared and submitted personnel, command and operational reports.
Software Engineer
Lockheed Martin
08.2015 - 11.2019
Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Estimated work hours and tracked progress using Scrum methodology.
Updated old code bases to modern development standards, improving functionality.
Integrated third-party tools and components into applications.
Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
Coordinated with other engineers to evaluate and improve software and hardware interfaces.
Informed internal personnel and external stakeholders of project milestones.
Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Corrected, modified and upgraded software to improve performance.
Education
Bachelor of Science - Computer Science And Programming
Lehman College of The City University of New York
The Bronx, NY
12.2014
Skills
Project Development
Market Growth
Planned Equipment Constraints
Data Archiving
Staff Management
Systems Implementations
Project Management
Productivity Improvement
Performance Monitoring and Evaluation
Superb Time Management Skills
Operations Oversight
Process Improvement
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
SS&G PRO LLC
11.2018 - Current
Department Leading Chief Petty Officer
US Navy Reserves
10.2018 - Current
Software Engineer
Lockheed Martin
08.2015 - 11.2019
Bachelor of Science - Computer Science And Programming