Pablo Garcia
Carrollton,TX
Summary
Dynamic and results-driven professional with a strong background in customer service and inventory management at Discount Tire. Proven ability to enhance customer satisfaction and optimize workflows through effective team collaboration and problem resolution. Skilled in product knowledge and sales support, consistently contributing to seamless operations and positive guest experiences.
Overview
6
6
years of professional experience
Work History
Sale Apprentice
Discount Tire
08.2023 - Current
- Assisted customers with tire selection, enhancing overall customer satisfaction.
- Supported inventory management by organizing stock and maintaining accurate records.
- Collaborated with team members to ensure efficient service delivery during peak hours.
- Conducted routine maintenance checks on equipment, ensuring operational readiness.
- Learned safety protocols and best practices for tire installation and repair tasks.
- Adapted quickly to changes in workflow and customer demands during busy periods.
- Engaged in product training sessions to improve knowledge of tire features and benefits.
- Provided exceptional support to sales team, contributing to seamless store operations.
Host
Cane Rosso
05.2022 - 10.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new hosts on customer service protocols and restaurant operations.
- Responded to guest inquiries, providing timely information about menu offerings.
- Handled waitlist efficiently, reducing guest wait times during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Pallet Stacker
Educational Products, Inc
06.2020 - 07.2020
- Operated pallet stacking equipment efficiently to optimize warehouse space utilization.
- Collaborated with team members to ensure accurate order fulfillment and inventory management.
- Maintained safety protocols while handling materials and operating heavy machinery.
- Assisted in training new employees on safe pallet stacking techniques and operational procedures.
Education
High School Diploma - Mechanical Engineering
RL Turner High School
Carrollton, TX05.2023
Skills
- Customer service
- Inventory management
- Product knowledge
- Sales support
- Workflow optimization
- Team collaboration
- Communication skills
- Problem resolution
Timeline
Sale Apprentice
Discount Tire
08.2023 - Current
Host
Cane Rosso
05.2022 - 10.2023
Pallet Stacker
Educational Products, Inc
06.2020 - 07.2020
High School Diploma - Mechanical Engineering
RL Turner High School