Pablo Hernandez
Bakersfield,CA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
8
8
years of professional experience
Work History
Store Manager
Tacos La Villa
07.2021 - 07.2023
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Manager
Tacos La Villa Mexican Grill
03.2015 - 07.2021
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Completed point of sale opening and closing procedures.
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
High School Diploma -
Ridgeview High School
Bakersfield, CA05.2011
Skills
- Supply Ordering
- Partnership Building
- Mind Mapping
- Employee Relations
- Staff training/development
- Decision-Making
- Bank deposit procedures
- Strategic Planning
- Training and mentoring
- Staff Scheduling
- Performance Improvement
- Budget Development
- Store Opening and Closing
- Customer Service Management
- Effective leader
- Accurate money handling
- Staff Development
- Staff Supervision
- Desktops, Laptops, and Mobile Devices
- Bank and Safe Deposits
- Problem-Solving
- Flexible Schedule
- Payroll Administration and Timekeeping
- Team Building and Leadership
- Store Merchandising
- Hiring and Onboarding
- Cash Management
- Employee reviews
- Goal Setting
- Inventory Control
- Operations
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Tacos La Villa
07.2021 - 07.2023
Store Manager
Tacos La Villa Mexican Grill
03.2015 - 07.2021
High School Diploma -
Ridgeview High School
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