Pablo Hernandez Ruiz
El Paso,TX
Summary
Dynamic and results-driven technician with extensive experience at Power Motive Corp. Skilled in field operations and professional communication, I excelled in enhancing productivity and customer satisfaction. Proven ability to manage multiple tasks while adhering to safety guidelines, ensuring high-quality service delivery and effective resolution of complex technical issues.
Overview
7
7
years of professional experience
Work History
Shop / Field Technician
Power Motive Corp.
02.2020 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Delivered high-quality work by diligently following standard operating procedures.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other technicians to resolve complex technical issues.
Service Cordinator
Discount Tire Company
10.2018 - 02.2020
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
Education
Associate of Science - Auto And Diesel Technician
Universal Technical Institute
Avondale10-2019
Skills
- Field operations
- Workplace safety
- Professional communication
- Data collection
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Shop / Field Technician
Power Motive Corp.
02.2020 - Current
Service Cordinator
Discount Tire Company
10.2018 - 02.2020
Associate of Science - Auto And Diesel Technician
Universal Technical Institute
Similar Profiles
Augustine CheeAugustine Chee
Heavy Equipment Field Tech at Power Motive CorpHeavy Equipment Field Tech at Power Motive Corp
Kelly MitchellKelly Mitchell
Territory Sales Manager at Power Motive CorporationTerritory Sales Manager at Power Motive Corporation
Chris WilkesChris Wilkes
Senior Vice President Sales and Marketing at Power Motive CorporationSenior Vice President Sales and Marketing at Power Motive Corporation
Jorge DelgadoJorge Delgado
Bartender at Top Golf USABartender at Top Golf USA
Anthony ApodacaAnthony Apodaca
Sales Associate at Best BuySales Associate at Best Buy