Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pablo Mayen

Azusa,CA

Summary


Servant Leader with 15+ years of experience in operations, process improvements and facilities management. My commitment is to apply my leadership skills, statistical knowledge and passion for people to transform culture and increase customer satisfaction.

Overview

11
11
years of professional experience

Work History

Facilities Trainer-Chick-fil-A

Good Cents R&M
01.2023 - Current
  • Train Chick-fil-A teams on how to develop and maintain preventative maintenance systems that increase productivity and minimize overall cost and turnovers.
  • Lead facilities workshops for Chick-fil-A team members, Operators, LDP Participants and leaders
  • Public Speaking

Facilities Manager

Chick-fil-A
02.2019 - Current

• Lead teams and meet operation needs • FOH & BOH leadership • Make recommendations for maintenance, repair or other alternatives. • Budget management. • Coordinate overall maintenance, repairs, signage, equipment troubleshooting and other upkeep of building and grounds. Lead and facilitate continuous improvement initiatives that meet business needs. • Food Safety, Food Quality. • Develop people every day and find ways to influence them in a positive way. • Manage complex issues with minimum supervision.

International Operation Analyst

Agri Stats
05.2014 - 12.2018

Operation data analysis for companies across Latin America, involving operating costs and business performance. • Financial data compilation, data entry and KPI's analysis.• Build, raise and maintain great customer relations by understanding their needs, their business models and their target industries. • Work alongside the IT department to solve any issues related to “Customer Data” conversion and to coordinate any new developments.

Education

Master of Arts - Organizational Leadership

John Townsend Institute
Irvine, CA
12-2026

Master of Science - Business Economics

New Mexico State University
Las Cruces, NM
12-2013

MBA - Industrial Engineering

University Del Valle
Guatemala
12-2010

Skills

  • Bilingual (Spanish/English)
  • Servant Leadership
  • FOH/BOH Leadership
  • Inventory management
  • CEM Scores
  • Food safety
  • Conflict resolution
  • Attention to detail
  • Adaptability
  • Strong work ethic
  • QIV

Timeline

Facilities Trainer-Chick-fil-A

Good Cents R&M
01.2023 - Current

Facilities Manager

Chick-fil-A
02.2019 - Current

International Operation Analyst

Agri Stats
05.2014 - 12.2018

Master of Arts - Organizational Leadership

John Townsend Institute

Master of Science - Business Economics

New Mexico State University

MBA - Industrial Engineering

University Del Valle