Pablo Montanez
Amherst
Summary
Dedicated problem solver with a strong willingness to go the extra mile in assisting others. Highly organized and eager to expand knowledge base. Demonstrated ability to work effectively both independently and as part of a team. Seeking a challenging career opportunity that allows for the utilization of skills, abilities, and education in a dynamic work setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT System Administrator
CUYAHOGA COMMUNITY COLLEGE
01.2024 - Current
- Monitor, maintain, and optimize performance of enterprise servers across Windows, Linux, and hybrid environments.
- Install, patch, and administer Ellucian Banner ERP environment; facilitate integration with DegreeWorks and OnBase for seamless student data flow and document management.
- Develop and maintain automation scripts using Shell, YAML, Batch, Bash, and PowerShell; implement reusable libraries for operational efficiency and rapid deployment.
- Oversee IT vulnerability management processes; configure and manage scans using Tenable to ensure system compliance and mitigate risk across the institution.
Cloud Platform Engineer
HYLAND SOFTWARE
07.2021 - 01.2024
- Managed and optimized AWS services including EC2, S3, Snow Devices, Transfer Family, and IAM to support scalable and secure cloud infrastructure.
- Utilized Ansible and PowerShell scripts for automation and configuration management to streamline deployment and management of cloud resources.
- Leveraged Splunk for log management and analysis to monitor cloud resources, troubleshoot issues, and optimize performance.
- Managed NetApp storage solutions to ensure efficient data storage, backup, and retrieval in cloud environments.
IT Analyst
THE SHERWIN-WILLIAMS CO.
04.2021 - 07.2021
- Provided Tier 1 and Tier 2 support by responding to technical service requests and resolving hardware/software issues to minimize user downtime.
- Consulted with end users to assess computing needs and facilitated hardware and software procurement in alignment with business requirements.
- Imaged and deployed new workstations, migrated user data, transferred applications, and customized configuration profiles to meet department standards.
- Diagnosed and escalated complex issues involving networking, permissions, and security to appropriate support teams, ensuring timely resolution and communication.
Education
Associate of Applied Business - Network Communication Technology
LORAIN COUNTY COMMUNITY COLLEGE
Bachelor Of Science - Cloud Computing
WESTERN GOVERNORS UNIVERSITY
Skills
- Communication
- Collaboration
- Adaptability
- Problem-Solving
- Critical Thinking
- Emotional Intelligence
- Conflict Resolution
- Attention to Detail
- Time Management
- Organization
- Windows, Linux, AWS, Azure, OCI
Certification
- AWS – Certified Cloud Practitioner
- CompTIA Cloud+
- CompTIA Network+
- CompTIA A+
- CompTIA – Security+
- LPI Linux Essential
Timeline
IT System Administrator
CUYAHOGA COMMUNITY COLLEGE
01.2024 - Current
Cloud Platform Engineer
HYLAND SOFTWARE
07.2021 - 01.2024
IT Analyst
THE SHERWIN-WILLIAMS CO.
04.2021 - 07.2021
Bachelor Of Science - Cloud Computing
WESTERN GOVERNORS UNIVERSITY
Associate of Applied Business - Network Communication Technology
LORAIN COUNTY COMMUNITY COLLEGE
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