Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pablo Orozco

Orlando,FL

Summary

Dynamic sales leader with a proven track record at Marriott Vacation Club, excelling in customer focus and strategic planning. Enhanced team productivity through performance coaching and operational excellence, consistently exceeding sales targets. Skilled in decision-making and fostering collaboration, driving significant revenue growth while cultivating strong client relationships.

Overview

27
27
years of professional experience

Work History

Team Leader Manager

Marriott Vacation Club
02.2025 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to sales upper managent office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Sales Representative

MVC The Westin
10.2023 - 02.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling upgrading and cross-selling techniques
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Streamlined sales process, reducing time from lead to close.
  • Cultivated deep understanding of product features to answer questions and overcome objections.

Sales Manager

Hilton Vacatioon Club
05.2017 - 08.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies and collaterals.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales rides to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.

Front Line and In-House Sales Manager

Sheraton Vistana Resort
05.2011 - 01.2017
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Elite Sales Rep. / Front Line / In House Manager

Orange Lake Country Club
03.1998 - 01.2011
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Boosted team morale and productivity by leading weekly sales strategy meetings.
  • Exceeded sales targets through effective planning and goal setting.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Set and achieved company defined sales goals.
  • Stayed current on company offerings and industry trends.
  • Trained new employees on customer service, closing techniques and organizing strategies.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Conducted regular performance evaluations of sales executives in order to identify areas for improvement or recognition.
  • Improved staff morale and retention, recognizing and rewarding outstanding performance.
  • Trained and mentored new staff on culture and sales processes.

Education

Corporate Coach - Corporate Coaching

IFREC
Miami, FL
03-2015

BBA - Business Administration And Management

Universidad Autonoma De Guadalajara
Guadalajara Jalisco. Mexico
06-1991

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Industry expertise
  • Performance coaching
  • Operational excellence
  • Game strategy
  • Motivational
  • Team leadership
  • Teamwork and collaboration
  • Customer service
  • Decision-making
  • Team development
  • Performance evaluations
  • Goal setting
  • Documentation and reporting
  • Strategic planning

Timeline

Team Leader Manager

Marriott Vacation Club
02.2025 - Current

Sales Representative

MVC The Westin
10.2023 - 02.2025

Sales Manager

Hilton Vacatioon Club
05.2017 - 08.2023

Front Line and In-House Sales Manager

Sheraton Vistana Resort
05.2011 - 01.2017

Elite Sales Rep. / Front Line / In House Manager

Orange Lake Country Club
03.1998 - 01.2011

Corporate Coach - Corporate Coaching

IFREC

BBA - Business Administration And Management

Universidad Autonoma De Guadalajara

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