PABLO OTERO
Orlando
Summary
Proven leader in enhancing safety and customer satisfaction at Discovery Cove, adept at multitasking and public safety awareness. Excelled in fast-paced environments, significantly reducing incident rates through effective safety protocols. Skilled in cash handling and clear communication, demonstrating strong organizational abilities and empathy in every role.
Personable and dependable individual with strong sense of responsibility and safety awareness. Possesses comprehensive understanding of water safety protocols and CPR certification, combined with excellent communication and leadership skills. Committed to ensuring secure environment and effectively managing emergency situations.
Overview
2
2
years of professional experience
Work History
Water Safety Supervisor
Discovery Cove
02.2025 - Current
- Assisted in the recruitment and selection process of new lifeguards, ensuring the hiring of highly skilled and qualified candidates.
- Managed budgets efficiently for departmental operations including purchasing equipment, staff uniforms, and training resources.
- Incorporated feedback from patrons into program enhancements, leading to increased customer satisfaction and retention.
- Reduced incident rates at the facility by implementing strict safety protocols and guidelines for all activities.
Crew Member
Chipotle
07.2024 - 01.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Dd's Discount
Retail
08.2023 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Red Lobster
Server
01.2023 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Universtiy High School
Orlando, FL05-2025
Skills
- Patience and empathy
- Multitasking and organization
- Public safety awareness
- Clear communication
- Lifesaving techniques
- Cash handling
Languages
Spanish
Full Professional
Timeline
Water Safety Supervisor
Discovery Cove
02.2025 - Current
Crew Member
Chipotle
07.2024 - 01.2025
Dd's Discount
Retail
08.2023 - 07.2024
Red Lobster
Server
01.2023 - 07.2023
High School Diploma -
Universtiy High School
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