Pablo Rocha
Elizabeth
Summary
Dynamic technician with experience at Morillo Eye Care, excelling in patient care and electronic health records management. Proven ability in ICD-10 coding and effective communication, enhancing operational efficiency. Recognized for meticulous attention to detail and a commitment to continuous learning, contributing to improved patient outcomes and streamlined processes. Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while maintaining high standards of service delivery.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Technician
Morillo Eye Care
Hackensack
01.2025 - Current
- Provided assistance with administrative tasks such as filing documents, faxing paperwork and ordering supplies.
- Answered incoming calls promptly and professionally while providing excellent customer service.
- Maintained accurate records of patient visits including visit type, chief complaint, medications and allergies.
- Maintained confidentiality of all patient records in accordance with HIPAA regulations.
- Scheduled follow up appointments for patients who required additional treatment or monitoring.
- Performed basic vision tests such as visual acuity testing using a Snellen chart and color blindness testing.
- Provided support to physicians during examinations by preparing exam rooms, sterilizing instruments and retrieving patient charts.
- Actively participated in continuing education courses related to ophthalmic scribing techniques.
- Assisted ophthalmologist with patient care by taking detailed medical histories, gathering pertinent data and entering information into the electronic health record.
- Evaluated charts, documents and orders and made timely corrections.
- Followed clinicians throughout shift in high-volume, busy environments.
- Determined correct ICD-10 and CPT codes for use in medical record.
- Assisted in coding diagnoses and procedures to streamline billing processes.
- Provided assistance in the preparation of equipment for procedures.
- Observed patients during office visits or treatments for signs of adverse reactions or complications.
- Educated patients about eye care needs and safety practices related to vision health issues.
- Collected data from visual field testing, retinal imaging, corneal topography.
- Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
- Maintained records of patient medical histories and test results.
- Operated diagnostic instruments such as optical coherence tomography and fundus cameras.
- Prepared patient charts prior to each visit including relevant past medical history.
- Assisted ophthalmologists with patient examinations.
- Performed visual acuity tests, tonometry, refraction and other vision tests.
- Wrote, edited, and filed patient medical records, maintaining confidentiality.
- Prepared patients and administered basic eye exam tests.
- Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
- Analyzed test results and contributed to diagnostic discussions.
WAREHOUSE WORKER
ESTI FOOD
Rutherford
04.2024 - 01.2025
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Assisted in packaging and labeling of products for shipment.
- Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Cleaned work area after each shift in order to maintain a safe working environment.
SPARE PARTS ADMINISTRATOR
FRATELLI BERETTA
Budd Lake
04.2023 - 02.2024
- Supported the development of standard operating procedures related to spare part management activities.
- Processed returns from customers due to defective products or incorrect orders.
- Ensured that all received items were checked against purchase orders and supplier invoices.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
- Reviewed completed work to verify consistency, quality, and conformance.
- Prepared purchase orders for requested spare parts based on customer needs.
- Conducted regular cycle counts within the warehouse facilities to verify accuracy of inventory records.
- Maintained accurate records of all incoming and outgoing spare parts transactions.
- Provided assistance in resolving invoice discrepancies between vendors and the company.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Operated a variety of machinery and tools safely and efficiently.
- Updated and maintained databases with current information.
Education
High School Diploma -
COLEGIO FRANCES
QUITO07.2020
Associate of Arts - BARTENDER
APRENDE INSTITUTE
ONLINESkills
- Warranty administration
- Logistics planning
- Parts identification
- Stock control
- Forecasting demand
- Microsoft office
- Returns management
- Cost reduction
- Reporting and documenting
- Strategic planning
- Computer skills
- Adaptability and flexibility
- Fiscal management
- Multitasking Abilities
- Active listening
- ICD-10 coding
- Electronic health records
- Diagnostic testing
- Patient education
- Customer service
- Team collaboration
- Data entry
- Effective communication
- Problem solving
- Attention to detail
- Refraction assessment
- Optometric Pre-testing
- Visual field analysis
- Fundus photography
- Patient care
- Data entry accuracy
- Continuous education
- Diagnostic coding
- Patient history taking
- Documentation
- Paperwork processing
- Chart organization
- Continuous learning mindset
- Documentation skills
- Records organization
- Health information systems
- Electronic medical record (EMR) software
- Transcription
- Medical abbreviations understanding
Timeline
Technician
Morillo Eye Care
01.2025 - Current
WAREHOUSE WORKER
ESTI FOOD
04.2024 - 01.2025
SPARE PARTS ADMINISTRATOR
FRATELLI BERETTA
04.2023 - 02.2024
High School Diploma -
COLEGIO FRANCES
Associate of Arts - BARTENDER
APRENDE INSTITUTE
Certification
Driver License, R60406146508011
Custom
Professional, Limited, Professional
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