Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Cozy Tea Loft
10.2023 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
Increased brand visibility by creating and implementing targeted social media campaigns.
Organized and managed social media contests, giveaways, or events to further engage with the target audience and increase brand awareness.
1st Assistant Manager
Skechers
05.2023 - Current
Responsible for entire store operations in the absence of the manager, in charge of shipping and receiving, ordering, and stocking of merchandise, and inventory control.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
Panda Bubble Tea
11.2021 - 05.2023
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
Store Manager
Fresh Coast Restaurant
06.2018 - 11.2021
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
Researched current trends and best practices to develop innovative and impactful campaigns.
Strategized and developed video content for client's website and social media publications.
Organized and managed social media contests, giveaways, or events to further engage with the target audience and increase brand awareness.
Store Manager
Fresh Coast
03.2021 - 11.2021
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
Researched current trends and best practices to develop innovative and impactful campaigns.
Strategized and developed video content for client's website and social media publications.
Organized and managed social media contests, giveaways, or events to further engage with the target audience and increase brand awareness.