PABLO RUIZ-VELASCO
Plano
Summary
Bringing collaborative and innovative approach to software development with strong foundation in computer science and programming languages like Java and Python. Highly knowledgeable in algorithms, data structures, and software development life cycles, with specific skills in coding and debugging. Committed to delivering impactful solutions that enhance user experiences and drive business growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Dallas Country Club
Dallas, TX
11.2025 - Current
- Provided exceptional customer service to members and guests, ensuring a welcoming atmosphere.
- Assisted with event setup and breakdown, maintaining organization throughout functions.
- Collaborated with team members to streamline daily operations and improve efficiency.
- Maintained cleanliness of dining areas, contributing to overall guest satisfaction.
Customer Service Representative
Texas Family Fitness
Dallas, TX
08.2024 - Current
- Answered customer inquiries and provided accurate information regarding membership and program services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with membership plan selection, ordering, billing, sales, exchanges and technical support.
Door-to-Door Sales Representative
Lifetime Windows & Siding LLC
Flower Mound, TX
05.2022 - 08.2022
- Provided detailed information about the products being sold and answered customer questions.
- Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
- Attended weekly team meetings to discuss sales strategies and targets.
Education
Bachelor of Science - Computer Science
The University of Texas At Dallas
Richardson, TX05-2027
High School Diploma - undefined
Marcus High School
Flower Mound, TX05-2023
Skills
- C Programming Language
- Javascript Libraries and Frameworks
- Bash & Linux
- Sales Reporting
- Server management
- Python programming
- Bilingual English and Spanish
- ITIL framework
Certification
- compTIA Security+ certification
- AWS Cloud Certification
LANGUAGES
Spanish: Native/ Bilingual
English: Native/ Bilingual
Timeline
Team Member
Dallas Country Club
11.2025 - Current
Customer Service Representative
Texas Family Fitness
08.2024 - Current
Door-to-Door Sales Representative
Lifetime Windows & Siding LLC
05.2022 - 08.2022
High School Diploma - undefined
Marcus High School
Bachelor of Science - Computer Science
The University of Texas At Dallas
Software Projects
- Java Flight Planner - A Java Flight Planner that reads a list of city-to-city flights (with cost and time) from an input file, flights, then processes trip requests (origin, destination, and whether to optimize for Time (T) or Cost (C)) requests. For each request, it generates all valid flight paths between the cities, sorts them by the chosen criterion, and outputs the top 3 best itineraries.
- Rental Statements & Rewards master program - A Java movie rental billing program that models Customers, Movies, and Rentals, then generates a formatted rental statement showing each movie’s charge, the total amount owed, and frequent renter points earned. Pricing is calculated based on movie category (Regular, New Release, Children’s) and days rented, including bonus points for multi-day new releases.
- Poker Statistics Calculator - In this project, we developed a C++ program that simulates a poker game using 3D arrays. The 3D array represented multiple rounds, players, and their hands as 'game[rounds][players][cards]'. The program randomly generated hands for each player, evaluated the winner based on poker hand rankings, and calculated statistics on the player's win percentage over several rounds. The key challenge was efficiently managing the card distribution and ensuring accurate win tracking across multiple simulated games.
- Amazon delivery tracker program - I developed a delivery tracker program for Amazon Prime drivers using both Java and C++. I implemented a system to calculate the area of a polygon representing delivery routes based on coordinates provided in a file. I used a 3D array to store the coordinates and a 1D array to manage driver names. The program read data from a file, calculated the area of each route, and displayed the results formatted to two decimal places. I also applied programming fundamentals such as file I/O, loops, functions, and arrays to complete the project.