Pablo Seminario
New York
Summary
Accomplished Ops Supervisor with a proven track record at ISS Facility Services, enhancing operational efficiency and employee performance through strategic training and cost-effective measures. Skilled in operational excellence and software knowledge, I significantly increased customer satisfaction and fostered a culture of continuous improvement and teamwork.
Operations professional known for driving operational improvements and delivering impactful results. Expertise in process optimization and resource allocation. Strong focus on fostering teamwork and adapting to evolving business needs.
Overview
7
7
years of professional experience
Work History
Ops Supervisor
ISS Facility Services
10.2018 - Current
- Supervised daily operations, maintaining efficient workflow.
- Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
- Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
- Increased customer satisfaction by implementing service improvements based on feedback analysis.
- Cultivated a positive work environment through open communication channels, encouraging collaboration, and fostering a culture of continuous improvement.
- Boosted operational efficiency by implementing cost-effective strategies and streamlining processes.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Commercial Janitorial Cleaner
Intrepid Museum
04.2018 - Current
- Streamlined inventory management, ensuring adequate supplies were always available for timely completion of tasks.
- Assisted in hiring new staff members, providing thorough training in janitorial practices, policies, and procedures to ensure consistent performance across the team.
- Implemented energy-saving initiatives by monitoring utility usage, identifying areas for improvement, and making necessary adjustments to equipment settings.
- Reduced employee turnover by fostering a positive work culture that emphasized teamwork, respect for diversity, open communication channels between staff members.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Swept, mopped, and scrubbed building floors.
- Operated equipment and materials safely.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Utilized waxing equipment for floor maintenance and shine.
- Operated buffers and burnishers to clean and polish floors.
Education
Chemical And Biology - Science Education
Manuel Gonzalez
Ecuador12.2004
Skills
- Standard operating procedures
- Operational excellence
- Scheduling management
- Software knowledge
Languages
Spanish
Professional Working
Timeline
Ops Supervisor
ISS Facility Services
10.2018 - Current
Commercial Janitorial Cleaner
Intrepid Museum
04.2018 - Current
Chemical And Biology - Science Education
Manuel Gonzalez
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