Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Pablo Serrano

Aurora,CO

Summary

Dedicated warehouse manager with 10 years of experience in optimizing operations and leading teams of up to 50 employees in high-volume environments. Proven track record in implementing inventory management systems, enhancing productivity by 30%, and ensuring compliance with safety regulations. Skilled in continuous improvement initiatives and data analysis, driving operational efficiency and achieving a 96% order fulfillment rate. Seeking to leverage expertise in warehouse management and team leadership to contribute to organizational success. Warehouse management professional with strong leadership skills and results-driven approach. Experienced in optimizing inventory control, streamlining operations, and ensuring safety compliance. Highly collaborative, adaptable to changing needs, and reliable. Proficient in logistics, team coordination, and problem-solving.

Overview

8
years of professional experience
1
Certification

Work History

Domino's

Warehouse Manager
08 2024 - Current

Job overview

  • Oversaw daily operations of a large warehouse facility, managing a team of 50 employees
  • Implemented efficient inventory management system, reducing stock discrepancies by 37%
  • Developed and implemented safety protocols to ensure compliance with OSHA regulations
  • Optimized warehouse layout and workflow, resulting in a 30% increase in productivity
  • Managed shipping and receiving processes, ensuring accurate and timely delivery of goods
  • Collaborated with cross-functional teams to improve order fulfillment process, reducing lead time by 35%
  • Conducted regular audits to maintain inventory accuracy and minimize loss
  • Trained new employees on warehouse procedures, equipment operation, and safety guidelines
  • Implemented performance metrics tracking system to monitor employee productivity and identify areas for improvement
  • Led continuous improvement initiatives to streamline processes and eliminate waste in the warehouse operations
  • Maintained records of all incoming/outgoing shipments, ensuring proper documentation for tracking purposes
  • Analyzed data on key performance indicators (KPIs) such as order fill rate, on-time delivery rate, etc., identifying trends/patterns that impacted operational efficiency
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.

Domino's

Warehouse Supervisor
09 2022 - 08 2024

Job overview

  • Oversaw daily operations of a busy warehouse, managing a team of 45 employees
  • Developed and implemented safety protocols resulting in zero workplace accidents for 10 consecutive months
  • Optimized warehouse layout to improve workflow and increase productivity by 30%
  • Trained new hires on proper equipment operation and safety procedures
  • Collaborated with cross-functional teams to ensure timely delivery of products to customers
  • Maintained accurate records of inventory levels, ensuring optimal stock levels at all times
  • Liaised with suppliers to coordinate deliveries and resolve any issues or delays
  • Conducted regular audits to identify areas for improvement and implement corrective actions
  • Scheduled shifts and assigned tasks based on workload priorities and employee skills
  • Investigated customer complaints regarding damaged or missing items, implementing measures to prevent future occurrences
  • Demonstrated strong leadership skills by motivating the team to achieve performance targets consistently
  • Monitored employee performance, providing feedback and coaching as necessary for continuous improvement
  • Achieved an average order fulfillment rate of 96% within specified timeframes through effective planning strategies
  • Determined staffing needs based on workload demands while adhering to budget constraints
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Used warehouse management software to reconcile daily inventory.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Domions

Production Shift Leader
10 2019 - 09 2022

Job overview

  • Led a team of 30 production workers in meeting daily production targets and ensuring on-time delivery of products
  • Monitored production processes to ensure compliance with quality standards and made necessary adjustments to maintain product integrity
  • Mentored and coached team members to improve their technical skills and enhance overall performance
  • Managed production budgets, ensuring cost-effective utilization of resources while maintaining quality standards
  • Developed and maintained production schedules to meet customer demand while minimizing overtime costs
  • Coordinated with maintenance department for timely repairs and preventive maintenance of production equipment
  • Implemented cross-training initiatives to enhance flexibility within the production team, resulting in improved capacity utilization
  • Implemented visual management systems such as 5s methodologies to create an organized and efficient work environment
  • Drove continuous improvement culture
  • Conducted regular meetings with the production team to communicate goals, provide feedback, address concerns, and foster teamwork
  • Ensured compliance with regulatory requirements related to health, safety, and environmental standards
  • Implemented cost-saving initiatives such as energy conservation measures or waste reduction programs
  • Managed production schedules to meet customer demand while optimizing resource allocation and minimizing overtime costs

Domions

Warehouse Shift Leader
06.2018 - 09.2019

Job overview

  • Developed and implemented standard operating procedures (SOPs) for receiving, inspecting, and restocking returned merchandise
  • Trained new hires on proper handling and storage techniques to minimize product damage during the return process
  • Conducted regular audits of returned merchandise to identify trends or patterns that could be addressed through process improvements
  • Maintained accurate records of all returned items including reasons for return, condition assessment, and final disposition status
  • Implemented safety protocols within the return area to prevent accidents or injuries during handling or storage activities
  • Collaborated with quality control team to develop inspection criteria for returned items based on product specifications and customer requirements
  • Led training sessions on proper handling techniques for fragile or sensitive items such as electronics or glassware
  • Maintained a clean and organized work environment within the return area, ensuring compliance with safety regulations
  • Collaborated with warehouse manager to develop and implement training programs for new hires in the returns department
  • Conducted regular meetings with the returns team to communicate performance goals, provide updates on process changes, and address any concerns or challenges

Domions

Warehouse Team Member
01.2017 - 06.2018

Job overview

  • Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
  • Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
  • Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
  • Maintained a clean and organized work area to promote safety and productivity
  • Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment
  • Demonstrated strong problem-solving skills by resolving inventory discrepancies quickly and accurately
  • Closely followed all safety protocols when handling heavy machinery or working at heights
  • Served as a reliable backup driver for local deliveries during peak periods or staff shortages
  • Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from supervisors
  • Operated pallet jacks and hand trucks to move materials within the warehouse
  • Maintained knowledge of safety regulations and best practices for handling hazardous materials
  • Assisted in the organization and maintenance of warehouse layout for optimal space utilization

Education

Montbello High School

High school diploma
01.2015

Skills

  • Organizational skills
  • SAP
  • Warehouse Distribution Experience
  • Forklift
  • Recruiting
  • Microsoft Excel
  • Inventory management
  • Supervising Experience
  • Lean
  • Data Analysis
  • Materials Handling
  • Quality Assurance
  • ERP Systems
  • Microsoft Word
  • Process improvement
  • Microsoft Office
  • Computer skills
  • Purchasing
  • Warehouse Experience
  • Microsoft Outlook
  • Continuous improvement
  • Warehouse Management
  • Shipping & Receiving
  • Supply Chain
  • Team Management
  • Management
  • Leadership
  • Warehouse management system
  • Logistics
  • Order Picking
  • Inventory control
  • Time management
  • Production Management
  • Communication skills
  • Warehouse Supervisor Experience
  • Order Fulfillment
  • Load & Unload
  • Staff supervision
  • Shipping and receiving
  • Warehouse Logistics
  • Forklift Operations
  • Order picking and processing
  • Policy and procedure adherence
  • Distribution and warehousing
  • Documentation

Certification

  • Forklift Certification
  • HACCP Certification
  • Train the trainer

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Warehouse Shift Leader

Domions
06.2018 - 09.2019

Warehouse Team Member

Domions
01.2017 - 06.2018

Warehouse Manager

Domino's
08 2024 - Current

Warehouse Supervisor

Domino's
09 2022 - 08 2024

Production Shift Leader

Domions
10 2019 - 09 2022

Montbello High School

High school diploma

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Pablo Serrano